Excelled as a Senior Financial Service Representative for nearly a decade. Experienced in providing exceptional member service, consumer lending, risk based lending, credit analysis, debt management, fraud prevention and managing financial transactions with comprehensive knowledge of credit union products and services.
Successfully brought over $20 million dollars in consumer loans from other institutions, saving members millions. Skilled in budget planning, helping members define their financial dreams, identifying sales opportunities, resolving member issues and adhering to compliance standards. NMLS registered and a certified notary public. Proven ability to mentor junior staff and support branch operations with strong problem-solving abilities.