Mason Brown

• Completed a 12-week internship focused on building an AI-generation feature to enhance the store listing experience for Xbox game publishers.
• Engaged in software engineering, specializing in back-end development, AI architecture, and LLM design.
• Developed a proof of concept to improve publisher retention and streamline the store listing process.
• Expanded professional network within Microsoft, connecting with interns and full-time employees.

• Completed a 12-week internship focused on developing a store preview experience for Xbox game publishers.
• Engaged in software engineering with a specialization in front-end development, web architecture, and client-side experiences.
• Created a feature to enhance customer experience, improve game publisher retention, and simplify the publishing process.
• Expanded professional network within Microsoft, connecting with both interns and full-time employees.

• Completed a 12-week internship focused on enhancing the search experience on the Xbox.com Storefront.
• Engaged in product management and software engineering, specializing in back-end services and logic development.
• Developed features that increased click-through conversions, result relevancy, and customer satisfaction.
• Built a professional network within Microsoft, connecting with interns and full-time employees.

• Configured laptops, desktops and tablets with a custom image build.
• Replaced defective hard drives.
• Installed additional ram in laptops and desktops.
• Shipped/Received Equipment.
• Tracked/Assigned hardware and consumable assets in ServiceNow.
• Uploaded user profiles as part of a Next Generation Hardware Replacement project.
• Verified the scheduled return date for leased equipment.