Skilled Heat Exchanger Technician from DraCool-USA, adept in preventative maintenance and relationship building, significantly enhancing operational efficiency and customer satisfaction. Leveraging diagnostic testing and critical thinking, I excel in high-pressure environments, ensuring safety and project success. My expertise in equipment repair and customer interaction has consistently driven positive outcomes. My peers often say im borderline obsessed with attention to detail and building new relationships with customers. As we are a smaller business, success of the company as a whole is reliant on the ground level people to build relationships and promote a positive image of the company while maintaining a very high standard of work. There are no substitute for hard work and attention to detail. Ownership is at the forefront of my philosophy at work, in turn making it easier to grow as a company and an individual if i take ownership of things on-site, and during our process of refurbishment at our shop.