Mason Cahill
Fort Myers,FL
Summary
Proven to elevate service standards at Ibis Landing, I adeptly balanced maintenance, communication, and customer engagement, enhancing operational efficiency and member satisfaction. My strong work ethic and initiative, coupled with expertise in cleanliness and safety, consistently improved productivity and guest experiences across roles. Achieved notable on-time delivery rates, showcasing my dedication and navigational skills.
Overview
6
6
years of professional experience
Work History
Outside Service
Ibis Landing
Lehigh Acres, FL
10.2023 - Current
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
Busser
Foxfire Golf & Country Club
Naples, FL
03.2021 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Delivery Driver
Naples Pizza
Naples, FL
02.2019 - 12.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Science - Business Administration & Entrepreneurship
Florida Gulf Coast University
Fort Myers, FL12-2024
Skills
- Strong work ethic
- Cleanliness and hygiene
- Safety awareness
- Initiative and Self-motivation
Timeline
Outside Service
Ibis Landing
10.2023 - Current
Busser
Foxfire Golf & Country Club
03.2021 - 05.2023
Delivery Driver
Naples Pizza
02.2019 - 12.2020
Bachelor of Science - Business Administration & Entrepreneurship
Florida Gulf Coast University