MASON CAMPBELL
Fayetteville,WV
Summary
An efficient job oriented communicator with excellent customer relationship skills, proficient office skills and outstanding in solving problems. Accepts new challenges and welcomes change.
Professional with strong experience in computer systems and data management. Skilled in operating and maintaining computer hardware and software, troubleshooting technical issues, and ensuring smooth workflow. Known for team collaboration and adapting to changing needs while consistently achieving results. Strong problem-solving abilities, attention to detail, and effective communication skills highly valued by employers.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Jimmy Johns
Huntington, WV
03.2024 - 10.2025
- Coordinated food preparation and delivery logistics to maintain operational efficiency.
- Oversaw training initiatives for customer service representatives and point-of-sale system usage. Developed strategies to enhance customer interaction and satisfaction. Fostered a collaborative environment for team learning and development.
- Assisted in food preparation for service. Supported storage practices to preserve food quality. Maintained cleanliness in food prep areas.
- Completed sandwich maker certification, validating expertise in sandwich assembly and food safety standards.
- Delivered orders promptly, ensuring customer satisfaction and adherence to company standards.
- Maintained accurate records of deliveries and inventory for operational efficiency.
- Operated delivery vehicles safely, complying with traffic regulations and safety protocols.
- Coordinated with team members to optimize delivery routes and minimize wait times.
- Trained new drivers on efficient delivery practices and company policies.
Cashier
Little General
Oak Hill, WV
01.2021 - 04.2023
- Supported customer satisfaction by ensuring precise and timely handling of sales transactions across various payment methods.
- Facilitated outstanding customer interactions by employing superior communication abilities and attentiveness.
- Compiled and submitted daily cash and credit sales reports for supervisory review.
- Conducted regular inspections and maintenance of checkout areas to uphold hygiene standards.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Front Desk Screener
Hilltop Center
Oak Hill, WV
06.2020 - 10.2020
- Implemented and managed COVID-19 screening procedures to ensure health and safety compliance.
- Coordinated procurement and inventory control of personal protective equipment for all personnel.
- Conducted thorough screenings to assess client needs and eligibility for services.
- Collaborated with interdisciplinary teams to develop individualized care plans for clients.
- Trained new staff on screening procedures and best practices for client interaction.
Host
Pincher’s
Fort Myers Beach, FL
02.2018 - 06.2019
- Exhibited consistent professionalism through meticulous attention to personal appearance.
- Facilitated reservation management and strategically planned seating layouts to enhance dining experiences.
- Conducted preparatory tasks in dining area to ensure efficient service delivery.
- Oversaw the setup process for planned events, ensuring all elements aligned with event objectives.
- Engaged with customers upon arrival and strategically assigned seats to optimize flow and comfort.
- Managed reservations and waitlists using restaurant management software.
- Trained new hosts on customer service standards and operational procedures.
- Communicated effectively with kitchen and service staff to ensure smooth operations.
- Monitored dining area for cleanliness and readiness, addressing issues proactively.
Education
GED -
Fayette Institute of Technology
Oak Hill01-2010
Associate of Science - Information Technology
Bridge Valley Community And Technical College
Montgomery, WV01-2012
Associate of Science - Administration of Justice
Victor Valley Community College
Victorville, CA01-2014
Skills
- Optimistic mindset
- Customer engagement
- Valid driving credentials
- Effective team collaboration
- Thorough quality assurance
- Efficient time management
- Consistently punctual
- Analytical problem-solving
- Defensive driving
- Prioritization and scheduling
- Material handling expertise
- Route optimization skills
- Logistics coordination
- Physical strength
- Order selection and fulfillment
- Spatial orientation skills
- Results management
- Analytical mindset
- Corporate procedures
- Assertiveness
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Multitasking proficiency
- Effective time management
- Customer service
Timeline
Delivery Driver
Jimmy Johns
03.2024 - 10.2025
Cashier
Little General
01.2021 - 04.2023
Front Desk Screener
Hilltop Center
06.2020 - 10.2020
Host
Pincher’s
02.2018 - 06.2019
GED -
Fayette Institute of Technology
Associate of Science - Information Technology
Bridge Valley Community And Technical College
Associate of Science - Administration of Justice
Victor Valley Community College