Mason Christopher

While employed here I learned to:

• Coordinated appointments to show homes to prospective buyers.
• Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
• Generated leads through networking activities such as cold calls and referrals from past clients.
• Negotiated purchase agreements and contracts with buyers and sellers.
• Responded promptly to client inquiries via phone or email.
• Created detailed property descriptions for use in marketing material.
• Managed real estate transactions from initiation to closing.

• Ensured all dishes were prepared according to recipe standards.
• Cleared away dirty dishes from tables after each course was finished.
• Delivered accurate checks at the end of each meal period.
• Brought food and beverages to tables in a timely manner.
• Provided excellent customer service by anticipating guest needs and responding promptly to requests.
• Cleaned dining room chairs, tables, floors and other surfaces regularly.
• Took orders from patrons accurately and efficiently.
• Set up banquet rooms for special events including weddings, parties, business meetings.
• Followed all safety and sanitation regulations when handling food or drinks.
• Reviewed daily specials, menu changes and service specifications.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Completed opening and closing checklists to ensure smooth restaurant operations.

• Developed good working relationships with fellow employees through effective communication.
• Assisted in setting up the bar for service shift.
• Stocked ice bins and coolers as needed throughout shift.
• Resolved customer complaints in a professional manner.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Adhered to state regulations regarding serving alcohol responsibly.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Greeted customers and provided excellent customer service.
• Processed payments accurately and efficiently with POS system.
• Performed opening and closing duties including restocking supplies.
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
• Poured wine, beer and cocktails for patrons.
• Trained new bartenders on drink preparation and upselling techniques.
• Greeted guests with friendliness and professionalism.

• Enforced health and safety regulations in the restaurant dining area.
• Greeted customers and escorted them to their tables.
• Provided assistance in resolving customer complaints in a professional manner.
• Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
• Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
• Verified that all items ordered were delivered correctly to each table.
• Inspected dishes before they were served for presentation and temperature accuracy.
• Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
• Built relationships with regular customers through personalized service.
• Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.