Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mason Coons

Davenport

Summary

Dynamic Field Service Technician with Fairbanks Scales, adept at troubleshooting and repair, ensuring safety compliance, and delivering exceptional customer service. Proven ability to collaborate effectively with teams and mentor junior technicians, enhancing operational efficiency. Skilled in wiring and diagnostics, consistently achieving high-quality results in challenging environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Service Technician

Fairbanks Scales
Davenport
01.2022 - 06.2025
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
  • Maintained customer records and updated software applications as required.
  • Repaired and maintained production machinery in accordance with manufacturer specifications.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Kept records of parts and equipment used in projects to update inventory.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Completed scheduled appointments on time to drive quality service.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Installed new components or replaced defective parts to restore functionality.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Explained and demonstrated equipment operations to customer.
  • Calibrated instruments according to established procedures.
  • Adjusted functional parts of devices or control instruments according to specifications.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
  • Responded promptly to emergency service requests from clients.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Assisted with training of junior technicians in proper installation techniques and safety protocols.
  • Provided technical support to customers over the phone and via email.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Analyzed equipment data to isolate and diagnose faults.
  • Explained and recommended service options to customers and detailed costs.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Performed annual and preventive system service maintenance.
  • Provided customer service support by responding to inquiries regarding scale performance issues.
  • Ensured that all safety protocols were strictly followed during the repair process.
  • Assisted other technicians with installation, testing, and repair of scales.
  • Tested newly installed scales to ensure they met manufacturer specifications.
  • Evaluated the effectiveness of existing calibration processes and made recommendations accordingly.
  • Responded quickly to emergency situations involving malfunctioning or damaged scales.
  • Adjusted electronic components according to established guidelines in order to improve accuracy.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.

Independent contractor

V.A. Rodgers
Morrison
10.2016 - 11.2021
  • Measure distance from reference points and mark guidelines to lay out work, using plumb bobs and levels
  • Measure dimensions and verify level, alignment, or elevation of structures or fixtures to ensure compliance to building plans and codes
  • Calculate angles and courses and determine vertical and horizontal alignment of courses
  • Clean working surface to remove scale, dust, soot, or chips of brick and mortar, using broom, wire brush, or scraper
  • Shape or cut materials to specified measurements, using hand tools, machines, or power saws
  • Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge
  • Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools
  • Verify trueness of structure, using plumb bob and level
  • Follow established safety rules and regulations and maintain a safe and clean environment
  • Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools
  • Select and order lumber or other required materials
  • Assemble and fasten materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue
  • Remove damaged or defective parts or sections of structures and repair or replace, using hand tools
  • Erect sca olding or ladders for assembling structures above ground level
  • Finish surfaces of woodwork or wallboard in houses or buildings, using paint, hand tools, or paneling
  • Construct forms or chutes for pouring concrete
  • Verify dimensions or check the quality or fit of pieces to ensure adherence to specifications
  • Set up or operate machines, including power saws, jointers, mortisers, tenoners, molders, or shapers, to cut, mold, or shape woodstock or wood substitutes
  • Measure and mark dimensions of parts on paper or lumber stock prior to cutting, following blueprints, to ensure a tight fit and quality product
  • Reinforce joints with nails or other fasteners to prepare articles for finishing
  • Attach parts or subassemblies together to form completed units, using glue, dowels, nails, screws, or clamps
  • Program computers to operate machinery
  • Trim, sand, or scrape surfaces or joints to prepare articles for finishing
  • Establish the specifications of articles to be constructed or repaired or plan the methods or operations for shaping or assembling parts, based on blueprints, drawings, diagrams, or oral or written instructions
  • Cut timber to the right size and shape and trim parts of joints to ensure a snug fit, using hand tools, such as planes, chisels, or wood files
  • Install hardware, such as hinges, handles, catches, or drawer pulls, using hand tools
  • Repair or alter wooden furniture, cabinetry, fixtures, paneling, or other pieces
  • Dip, brush, or spray assembled articles with protective or decorative finishes, such as stain, varnish, paint, or lacquer
  • Measure materials or distances, using square, measuring tape, or rule to lay out work
  • Cut or saw boards, timbers, or plywood to required size, using handsaw, power saw, or woodworking machine
  • Mark cutting lines on materials, using pencil and scriber
  • Study blueprints and diagrams to determine dimensions of structure or form to be constructed
  • Anchor and brace forms and other structures in place, using nails, bolts, anchor rods, steel cables, planks, wedges, and timbers
  • Erect forms, framework, sca olds, hoists, roof supports, or chutes, using hand tools, plumb rule, and level
  • Assemble and fasten material together to construct wood or metal framework of structure, using bolts, nails, or screws
  • Bore bolt holes in timber, masonry or concrete walls, using power drill
  • Install rough door and window frames, subflooring, fixtures, or temporary supports in structures undergoing construction or repair
  • Fabricate parts, using woodworking and metalworking machines
  • Examine structural timbers and supports to detect decay, and replace timbers as required, using hand tools, nuts, and bolts
  • Dig or direct digging of post holes and set poles to support structures
  • Draw building diagrams and record dimensions
  • Move furniture from area to be carpeted and remove old carpet and padding
  • Level concrete and allow to dry
  • Measure and cut metal lath to size for walls and ceilings, using tin snips
  • Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects
  • Adjust handwheels and depress pedals to control attachments, such as blades, buckets, scrapers, or swing booms
  • Check fuel supplies at sites to ensure adequate availability
  • Load and move dirt, rocks, equipment, or other materials, using trucks, crawler tractors, power cranes, shovels, graders, or related equipment
  • Coordinate machine actions with other activities, positioning or moving loads in response to hand or audio signals from crew members
  • Operate tractors or bulldozers to perform such tasks as clearing land, mixing sludge, trimming backfills, or building roadways or parking lots
  • Connect hydraulic hoses, belts, mechanical linkages, or power takeo shafts to tractors
  • Repair and maintain equipment, making emergency adjustments or assisting with major repairs as necessary
  • Operate equipment to demolish or remove debris or to remove snow from streets, roads, or parking lots
  • Operate compactors, scrapers, or rollers to level, compact, or cover refuse at disposal grounds
  • Operate loaders to pull out stumps, rip asphalt or concrete, rough-grade properties, bury refuse, or perform general cleanup
  • Turn valves to control air or water output of compressors or pumps
  • Push other equipment when extra traction or assistance is required
  • Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials
  • Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications
  • Measure, mark, or record openings or distances to layout areas where construction work will be performed
  • Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes
  • Mix, pour, or spread concrete, using portable cement mixers
  • Erect or dismantle sca olding, shoring, braces, tra c barricades, ramps, or other temporary structures
  • Lubricate, clean, or repair machinery, equipment, or tools
  • Grind, scrape, sand, or polish surfaces such as concrete, marble, terrazzo, or wood flooring, using abrasive tools or machines
  • Position or dismantle forms for pouring concrete, using saws, hammers, nails, or bolts
  • Spray materials such as water, sand, steam, vinyl, paint, or stucco through hoses to clean, coat, or seal surfaces
  • Smooth or finish freshly poured cement or concrete, using floats, trowels, screeds, or powered cement finishing tools
  • Operate jackhammers or drills to break up concrete or pavement
  • Take actions to deal with the results of delays, bad weather, or emergencies at construction site
  • Direct and supervise workers
  • Analyze worker or production problems and recommend solutions, such as improving production methods or implementing motivational plans
  • Fit and fasten wallboard or drywall into position on wood or metal frameworks, using glue, nails, or screws
  • Install horizontal and vertical metal or wooden studs to frames so that wallboard can be attached to interior walls
  • Cut metal or wood framing and trim to size, using cutting tools
  • Install blanket insulation between studs and tack plastic moisture barriers over insulation
  • Remove existing plaster, drywall, or paneling, using crowbars and hammers
  • Connect wires to circuit breakers, transformers, or other components
  • Repair or replace wiring, equipment, or fixtures, using hand tools or power tools
  • Assemble, install, test, or maintain electrical or electronic wiring, equipment, appliances, apparatus, or fixtures, using hand tools or power tools
  • Test electrical systems or continuity of circuits in electrical wiring, equipment, or fixtures, using testing devices, such as ohmmeters, voltmeters, or oscilloscopes, to ensure compatibility and safety of system
  • Diagnose malfunctioning systems, apparatus, or components, using test equipment and hand tools to locate the cause of a breakdown and correct the problem
  • Work from ladders, sca olds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures
  • Advise management on whether continued operation of equipment could be hazardous
  • Construct and fabricate parts, using hand tools and specifications
  • Perform physically demanding tasks, such as digging trenches to lay conduit or moving or lifting heavy objects
  • Clean up work areas and remove debris after extraction activities are complete
  • Organize materials in order to prepare for use
  • Drive trucks, tractors, or truck-mounted drills to and from work sites
  • Determine plumb of walls or ceilings, using plumb lines and levels
  • Move furniture to clear work sites and cover floors or furnishings with drop cloths
  • Measure and cut insulation for covering surfaces, using tape measures, handsaws, knives, and scissors
  • Fabricate or alter parts at construction sites, using shears, hammers, punches, or drills
  • Drill and punch holes in metal, for screws, bolts, and rivets
  • Hire, train, or supervise new employees or apprentices
  • Trim, file, grind, deburr, bu , or smooth surfaces, seams, or joints of assembled parts, using hand tools or portable power tools
  • Shape metal material over anvils, blocks, or other forms, using hand tools
  • Cover surfaces with dropcloths or masking tape and paper to protect surfaces during painting
  • Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives
  • Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats
  • Apply protective coverings such as masking tape to articles or areas that could be damaged or stained by work processes
  • Clear away debris in a renovation
  • Remove and replace worn components
  • Apply alternate layers of hot asphalt or tar and roofing paper to roofs
  • Inspect problem roofs to determine the best repair procedures
  • Align roofing materials with edges of roofs
  • Set up sca olding to provide safe access to roofs
  • Cut roofing paper to size using knives; and nail or staple roofing paper to roofs in overlapping strips to form bases for other materials
  • Cover exposed nailheads with roofing cement or caulking to prevent water leakage or rust
  • Inventory, Old to New Construction
  • Morrison, Illinois counting the inventory that is on the property that is to be used for building the aluminum ramp, from the preassembled ramp sections, to the plastic hardware pieces used on the ramps during assembly

Education

Bachelors Degree - Electronic Engineering

Hamilton Tech College
Davenport, Iowa
11.2020

Skills

  • Able to adapt to situations - Experienced
  • Safety compliance
  • Customer service
  • Time management
  • Hand tools proficiency
  • Basic welding
  • Verbal and written communication
  • Accountability and work ethic
  • Troubleshooting and repair
  • Friendly/ works well with others - Experienced
  • Hard worker - Experienced
  • Wiring on circuit boards/ residential wiring - Skillful
  • Problem solving - Experienced

Certification

  • Class B CDL with airbrakes license
  • Licensed in Iowa, Illinois, and Missouri to test calibrate and ceritfy Class lll and Class lllL Scales

References

References available upon request.

Timeline

Field Service Technician

Fairbanks Scales
01.2022 - 06.2025

Independent contractor

V.A. Rodgers
10.2016 - 11.2021

Bachelors Degree - Electronic Engineering

Hamilton Tech College