Mason Carlisle
Belen,NM
Summary
Professional animal care specialist with strong track record in handling and caring for diverse species. Adept in ensuring animal welfare, providing nutrition, and maintaining habitats. Strong focus on teamwork and adaptability, consistently delivering reliable results. Skilled in animal behavior observation, safety protocols, and humane treatment practices.
Overview
14
14
years of professional experience
Work History
Senior Animal Handler
City of Albuquerque
11.2023 - Current
- Managed emergency situations calmly when they arose by following established safety protocols specific to each species encountered.
- Participated in ongoing professional development opportunities related to animal care best practices.
- Provided exceptional customer service during public interactions, answering questions about animals'' habits and habitats knowledgeably.
- Developed strong relationships with individual animals through trust-based handling practices that fostered a sense of security within their environment.
- Trained various species using positive reinforcement methods, resulting in improved behavior and increased adaptability.
- Monitored animal diets closely, adjusting as necessary to maintain optimal weight and nutritional balance.
- Conducted regular inspections of enclosures and equipment for signs of wear or damage, ensuring prompt repairs were carried out as needed.
- Safely transported animals between facilities, minimizing stress during transitions and relocations.
- Assisted veterinarians with medical procedures, contributing to the timely diagnosis and treatment of animal health issues.
- Enhanced animal well-being by implementing comprehensive care plans and providing daily enrichment activities.
- Kept animals clean and free of contaminants to promote optimal health.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Performed euthanasia according to established protocols when necessary for humane reasons or completion of studies, ensuring minimal distress to animals involved.
- Administered and monitored sedation and conducted euthanasia aligned with study protocols and direction of site veterinarian or delegate.
- Provided compassionate care for animals during euthanasia procedures per established guidelines to minimize discomfort or distress.
Animal Handler
City of Albuquerque
01.2023 - 11.2023
- Participated in ongoing professional development opportunities related to animal care best practices.
- Provided exceptional customer service during public interactions, answering questions about animals'' habits and habitats knowledgeably.
- Developed strong relationships with individual animals through trust-based handling practices that fostered a sense of security within their environment.
- Monitored animal diets closely, adjusting as necessary to maintain optimal weight and nutritional balance.
- Conducted regular inspections of enclosures and equipment for signs of wear or damage, ensuring prompt repairs were carried out as needed.
- Maintained clean and organized living environments for animals, ensuring optimal hygiene standards were met.
- Implemented detailed record-keeping systems to track animals'' progress accurately over time.
- Safely transported animals between facilities, minimizing stress during transitions and relocations.
- Enhanced animal well-being by implementing comprehensive care plans and providing daily enrichment activities.
- Kept animals clean and free of contaminants to promote optimal health.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Banker
Sandia Resort & Casino
11.2021 - 12.2022
- Contributed to the casino''s reputation for integrity by ensuring compliance with all state gaming regulations and company policies.
- Maintained a high level of confidentiality by ensuring sensitive information related to customer transactions, credit history, and account balances was handled securely and discreetly.
- Improved operational efficiency by collaborating with gaming floor supervisors to address any issues or concerns related to casino banking.
- Supplied currency, coin and gaming checks to other departments.
- Operated office equipment such as adding machines, personal computers, fax machines and photo copiers.
- Managed high-pressure situations effectively by remaining calm, diplomatic, and focused on resolving issues as quickly as possible.
- Reduced discrepancies by diligently reconciling daily transaction reports with the cage cashier.
- Maintained and monitored funds on assigned shift.
- Collaborated with team members to create an enjoyable working atmosphere that fostered positive morale amongst entire staff.
- Enhanced customer satisfaction by providing efficient and accurate banking services in a fast-paced casino environment.
- Increased customer loyalty by delivering exceptional service and promptly addressing any complaints or concerns.
- Assisted in increasing casino revenue through effective management of chip inventory, cash transactions, and credit lines.
Slot Attendant
Isleta Casino & Resort
06.2021 - 11.2021
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
- Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
- Promoted responsible gaming practices, intervening when necessary to prevent potential problem gambling behavior.
- Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
- Educated guests on gameplay rules, betting procedures, and payout structures, enhancing their overall enjoyment of the casino atmosphere.
- Dispensed machine payouts and provided change for players.
- Troubleshot machine malfunctions and diagnosed root causes.
- Aided in maintaining regulatory compliance by adhering to established policies, procedures, and guidelines within the gaming industry.
- Improved overall casino experience for guests by providing attentive service and maintaining a clean gaming area.
- Facilitated smooth transitions between shifts by communicating pertinent information clearly with incoming colleagues during shift changeovers.
- Attended ongoing training sessions to enhance knowledge of industry trends and maintain a high level of expertise in slot attendant responsibilities.
- Contributed to team success by collaborating with colleagues and sharing knowledge on best practices for slot attendant tasks.
- Participated in staff meetings to share feedback on operational efficiency and brainstorm improvements for guest services initiatives.
- Maintained a safe environment for all guests by quickly addressing any hazards or safety concerns in the gaming area.
- Remained up-to-date on new slot games, technology updates, or promotions to effectively inform guests about current offerings at the casino.
- Repaired problems and maintained machines in good working order.
- Reduced downtime of popular machines through proactive preventative maintenance checks and swift response times when repairs were required.
- Ensured accurate record-keeping of transactions, maintaining detailed logs of jackpot payouts and machine repairs.
Cage Cashier
Downstream Casino And Resort
07.2019 - 05.2021
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
- Secured casino funds not in use after balancing cash drawer.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Conducted regular audits on cage balances, verifying accuracy and identifying any discrepancies promptly for resolution.
- Contributed to overall team success by meeting performance targets consistently while maintaining high standards of professionalism in all interactions.
- Ensured compliance with casino regulations and policies through diligent monitoring of cage activities.
- Increased efficiency in cash management processes, implementing streamlined counting and verification techniques.
Guest Room Attendant
Downstream Casino And Resort
04.2017 - 07.2019
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
- Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
- Reported damages, disturbances and shortcomings to supervisor.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Inspected rooms to confirm adherence to department standards.
- Adhered strictly to hygiene protocols when handling laundry items, preventing cross-contamination between clean and soiled materials.
- Replenished guest room water glasses, toiletries, and paper products.
- Proactively reported possible security risks or suspicious activities observed within guest spaces, ensuring the safety of guests and hotel property.
- Received positive feedback from guests regarding attention to detail and cleanliness of rooms.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Barn Hand
Livery Training Stables
03.2011 - 06.2016
- Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
- Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
- Fit gear for horses and specific riders.
- Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
- Trained young horses for basic riding skills, leading to successful integration into riding programs.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Kept records of vaccinations, worming and shoeing to maintain animal health.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Education
Associate of Applied Science - Biology
Central New Mexico Community College
Albuquerque, NM05-2026
Skills
- Patience and persistence
- Physical fitness
- Animal enrichment
- Animal empathy
- Animal nutrition
- Animal training
- Behavior analysis
- Veterinary care
- Vaccine administration
- Supply management
- SOP compliance
- Animal handling
Timeline
Senior Animal Handler
City of Albuquerque
11.2023 - Current
Animal Handler
City of Albuquerque
01.2023 - 11.2023
Banker
Sandia Resort & Casino
11.2021 - 12.2022
Slot Attendant
Isleta Casino & Resort
06.2021 - 11.2021
Cage Cashier
Downstream Casino And Resort
07.2019 - 05.2021
Guest Room Attendant
Downstream Casino And Resort
04.2017 - 07.2019
Barn Hand
Livery Training Stables
03.2011 - 06.2016
Associate of Applied Science - Biology
Central New Mexico Community College
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