My passion is to one day finish my studies in environmental science to be able to work on coastal restoration projects It has been my dream ever since I took my first environmental science class I have interned at the water management plant in Buford, GA and I had a lot of fun there and learned a lot of new things I was not able to continue my internship there due to life getting in the way but I want to pursue it once again sometime soon
Mason Hahn
Gainesville,GA
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Team Member
Cook Out
11.2024 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to meet daily operational goals and improve workflow efficiency.
- Trained new staff on company policies, procedures, and customer service standards.
- Implemented best practices for food safety and sanitation compliance during food preparation processes.
- Assisted in promotional events, contributing to increased brand awareness and customer engagement.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Team Member
Raising Canes
05.2024 - 11.2025
- At this job I take orders at front counter and provide the customers with what they need in a friendly and timely manner.
- I help customers with figuring out what they would like to order and get to know frequent customers to be able to better help them.
- I use communication to call orders out to customers and call specific items back to the kitchen so they can be one step ahead of the screens for faster times on our boards.
- I help customers resolve any issues they have with their food, for example if someone is missing an item, I will review their receipt and communicate with the kitchen that they need to do a remake.
- Delivered exceptional customer service in fast-paced restaurant environment.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Ensured food safety standards compliance during preparation and serving processes.
- Participated in team meetings, contributing ideas for improving service efficiency and quality.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Server
Taco Mac Restaurant
04.2023 - 05.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate orders.
- Trained new servers on menu offerings and restaurant policies, fostering team cohesion.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Streamlined order-taking process to minimize wait times for diners.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Team Member
Wendy’s
02.2022 - 04.2023
- Took orders over headset while making the food, bagging it, making the drinks, and handing it all out.
- Worked on the grill and washed the dishes while keeping the floors swept up and clean.
- Kept the dining room clean and always organized.
- Broke down fry machine and fryers at night to clean them fully and but them back together.
Sales Associate
Journey’s
08.2021 - 12.2021
- Helped customers find the product that would best suit their needs.
- Kept stock floor clean and organized while assisting multiple customers in a short time.
- Organized the stock room by inventory number while training other employees to do the same.
- Rearranged the stock floor to fit the seasons aesthetic according to higher management.
Host/Busser
La Carretas
03.2021 - 07.2021
- Kept menus and the lobby clean and organized.
- Sat customers in a timely manner in seats they preferred.
- Efficiently organized and followed wait list during fast paced moments.
Education
Environmental Science
Georgia Gwinnett College
Lawrenceville, GA07.2025
No Degree - Science
Lanier Technical College
Oakwood, GASkills
- I am fully capable of using POS systems quickly and picking up on small changes to the system throughout time I keep my workplace clean and fresh by cleaning things as I go throughout my daily tasks I am eager to learn new things and am quick to adapt to new rules management might put into place overtime I have great customer communication skills as well as a very charismatic personality which helps build good customer relations in the workplace I am eager to work in fast paced environments that challenge me to develop new solutions to new problems
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Money handling
- Computer skills
- Organizing work stations
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Order preparation
Interests
Timeline
Team Member
Cook Out
11.2024 - Current
Team Member
Raising Canes
05.2024 - 11.2025
Server
Taco Mac Restaurant
04.2023 - 05.2024
Team Member
Wendy’s
02.2022 - 04.2023
Sales Associate
Journey’s
08.2021 - 12.2021
Host/Busser
La Carretas
03.2021 - 07.2021
Environmental Science
Georgia Gwinnett College
No Degree - Science
Lanier Technical College
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