Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mason Hester

Pontotoc,MS

Summary

Motivated Peer Support Specialist dedicated to coaching clients through life changes. Creates customized, structured support plans. Energetic and friendly with strong relationship-building skills.

Overview

3
3
years of professional experience

Work History

Narcan Trainer/Overdose Prevention Peer Specialist

Communicare Region Two
Oxford, MS
08.2023 - Current
  • Designed and developed training materials for new employees in the organization.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
  • Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
  • Developed assessment tests to evaluate trainees' knowledge of course material.
  • Assisted with the development of online learning modules for remote learners.
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Provided support for trainers in order to ensure successful delivery of courses.
  • Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Created and offered additional materials to enhance training.

Founder and Executive Director

The Chase House of Restoration
Pontotoc, MS
02.2022 - Current
  • Developed and implemented a comprehensive business plan to launch the company.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Identified potential partnerships to expand the reach of the business.
  • Built relationships with key stakeholders in industry associations to promote brand visibility.
  • Established policies and procedures for efficient workflow management.
  • Managed day-to-day activities across multiple departments within the organization.
  • Monitored performance metrics to ensure quality standards were maintained.
  • Led cross-functional teams in developing innovative solutions for customers needs.
  • Evaluated new technologies for potential application in the organization's processes.
  • Organized events such as webinars, conferences, trade shows or other promotional activities.
  • Facilitated communication between various departments by providing resources or guidance.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
  • Conducted regular reviews of existing processes to identify areas of improvement.
  • Implemented process changes aimed at increasing efficiency while reducing costs.
  • Provided leadership support during times of organizational change or uncertainty.
  • Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
  • Conducted comprehensive market research to identify unmet needs and opportunities for new business ventures.
  • Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
  • Implemented scalable processes and systems to support business operations and facilitate efficient growth.
  • Monitored and analyzed performance metrics to inform strategic pivots and drive continuous improvement.
  • Fostered a positive company culture that encourages teamwork, innovation, and excellence.
  • Secured initial funding through pitching to angel investors and venture capitalists, raising significant capital.
  • Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
  • Established and maintained strategic partnerships with key industry players to enhance business growth and development.
  • Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
  • Developed and implemented strategic business plans to guide the startup from conception to operational success.
  • Built and led cross-functional teams, overseeing recruitment, training, and development of staff across departments.
  • Ensured compliance with legal and regulatory requirements relevant to the business operations.
  • Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.

Peer Support Specialist

Life Core Region Three
Tupelo, MS
01.2022 - 08.2024
  • Provided crisis intervention services to individuals in need of emotional and mental support.
  • Facilitated individual and group sessions to provide guidance and counseling.
  • Assisted clients with developing healthy coping skills to manage stressors.
  • Conducted assessments to identify needs, strengths, and resources of clients.
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Educated clients on available community resources that could enhance their quality of life.
  • Monitored client activities in order to assess the effectiveness of treatment plans.
  • Coordinated referrals for additional services as needed based on client needs.
  • Participated in weekly team meetings to discuss cases and develop treatment plans.
  • Created educational materials for staff members related to peer support services.
  • Attended trainings focused on best practices for working with individuals experiencing mental health issues.
  • Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
  • Assisted with administrative tasks such as scheduling appointments or updating contact information.
  • Actively listened and responded empathetically when interacting with clients.
  • Provided follow-up care after discharge from clinical settings or other programs.
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Led support groups and facilitated one-on-one meetings with struggling individuals.
  • Maintained strict data confidentiality and privacy on information related to individuals.
  • Transported individuals safely to support meetings and medical appointments.
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Helped individuals overcome harmful drug and alcohol addictions.
  • Aided individuals by developing wellness plans and advance directives to achieve goals.
  • Interacted with family members of individuals and shared information regarding available community support services.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Referred individuals to outside resources and services for additional support.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
  • Completed detailed documentation of sessions, patient notes and recommendations.

Peer Reviewer

Mississippi Public Health Institute
Madison, MS
02.2023 - 06.2024
  • Provided feedback on the quality of research data presented in manuscripts.
  • Participated in the peer review process of manuscripts submitted to journals, ensuring accuracy and completeness of all documents.
  • Conducted detailed reviews of manuscripts including critique of methods and results.
  • Identified areas where additional information was required or provided constructive criticism regarding the overall structure of a paper.
  • Analyzed content for validity and consistency with established standards in the field.
  • Evaluated content for technical correctness, clarity, organization, and readability.
  • Suggested changes or alterations to improve the overall quality of a manuscript's content.
  • Maintained confidentiality surrounding all information obtained during the peer review process.
  • Reported any potential ethical issues identified while reviewing a manuscript.
  • Updated knowledge base regularly through attendance at conferences and workshops related to peer review processes.
  • Researched current trends in academic publishing within relevant fields.
  • Worked with team members to improve process integration and flow.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Adhered strictly to deadlines set by editorial staff members when completing reviews.
  • Provided guidance on how authors could address specific concerns raised by reviewers.

Education

Associate of Science - Psychology

Itawamba Community College
Tupelo, MS

Skills

  • Classroom oversight
  • Planning and coordination
  • Resource procurement
  • Course materials and supplies
  • Training initiatives

Timeline

Narcan Trainer/Overdose Prevention Peer Specialist

Communicare Region Two
08.2023 - Current

Peer Reviewer

Mississippi Public Health Institute
02.2023 - 06.2024

Founder and Executive Director

The Chase House of Restoration
02.2022 - Current

Peer Support Specialist

Life Core Region Three
01.2022 - 08.2024

Associate of Science - Psychology

Itawamba Community College

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Mason Hester