MASON HICKS
El Dorado Hills
Summary
Dedicated professional with proven expertise in time management and team collaboration. Strong ability to build interpersonal relationships and effectively communicate with diverse audiences. Demonstrated success in fostering teamwork and enhancing organizational efficiency.
Overview
8
8
years of professional experience
Work History
Machine Maintenance/Warehouse
Fleming Distributing
El Dorado Hills
06.2025 - Current
- Independently test, diagnose, and repair fluid exchange and fluid induction machines.
- Communicated with management on product needs and volume of product needing replaced.
- Pulled, weighed, and stacked product onto appropriate pallets to meet appropriate weight and size specifications.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Delivery associate
NewDay Logistics
Stead
08.2023 - 06.2025
- Deliver packages efficiently, enhancing customer satisfaction and achieving delivery targets.
- Optimize GPS routes, cutting travel time and boosting operational efficiency.
- Work with team to resolve delivery challenges, ensuring high service quality.
- Streamlined package sorting processes, achieving faster delivery times and significantly improving overall delivery efficiency.
- Demonstrated strong interpersonal skills while assisting colleagues, contributing to a positive work environment and team morale.
Shift Lead
Sourdough Bread Company
El Dorado Hills
01.2023 - 08.2023
- Lead team in daily operations, ensuring efficiency and customer satisfaction.
- Resolve operational challenges, ensuring smooth workflow and service quality.
- Monitor inventory levels, optimizing supply chain and reducing waste.
- Foster a collaborative environment, promoting teamwork and communication.
Sandwich Artist/Cashier
Sourdough Bread Company
El Dorado Hills
10.2020 - 08.2023
- Manage store operations, ensuring accurate till balances and smooth opening/closing routines.
- Train and mentor new hires, enhancing team efficiency and service quality.
- Address customer issues promptly, fostering satisfaction and loyalty.
- Oversee food deliveries, ensuring timely stocking and inventory management.
- Maintain cleanliness and organization in front of house, contributing to a welcoming environment.
Server
EL DORADO ESTATES
El Dorado Hills
09.2018 - 04.2019
- Served food and delivered meals promptly while accurately accommodating special dietary requests.
- Delivered compassionate service to elderly residents, enhancing their dining experience and promoting comfort.
- Engaged with residents to foster a warm atmosphere, enhancing community interaction and satisfaction.
- Maintained a clean and organized dining area, bussing dirty plates, and resetting tables for the next service.
Education
High school diploma -
Oak Ridge High School
El Dorado Hills, CASkills
- Equipment Operation
- Equipment maintenance
- Load Management
- Inventory Management
- Warehouse Safety
- Supply chain optimization
- Time Management
- Training
- Client Relations
- Team Leadership
- Critical Thinking
- Attention to Detail
- Adaptability
- Communication Skills
Timeline
Machine Maintenance/Warehouse
Fleming Distributing
06.2025 - Current
Delivery associate
NewDay Logistics
08.2023 - 06.2025
Shift Lead
Sourdough Bread Company
01.2023 - 08.2023
Sandwich Artist/Cashier
Sourdough Bread Company
10.2020 - 08.2023
Server
EL DORADO ESTATES
09.2018 - 04.2019
High school diploma -
Oak Ridge High School