Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Interests
Timeline
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Mason Hill

Broken Arrow,USA

Summary

Offering strong foundation in communication and relationship-building, eager to learn and develop in dynamic sales environment. Delivers understanding of sales strategies and customer needs, combined with excellent communication and negotiation abilities. Ready to use and develop problem-solving and customer service skills in a sales role.

Overview

4
4
years of professional experience

Work History

Outside Sales Representative

Outside Inc
07.2024 - Current
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
  • Built strong client rapport to establish diversified network of connections.
  • Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
  • Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Exceeded monthly sales targets and quotas consistently.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Prospected and conducted face-to-face sales conversations with current or existing customers.
  • Maintained up-to-date records of sales activities using CRM software, ensuring accurate tracking of performance metrics.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Negotiated terms and contracts with clients to maintain profitable sales.


Sales Representative

E3
08.2023 - 01.2024
  • Managed online sales operations, effectively handling warm leads
  • Demonstrated quick-thinking and effective communication in high-pressure situations
  • Exhibited strong objection handling skills, ensuring customer satisfaction
  • Maintained detailed records of customer contact information for follow-up calls
  • Displayed competitive spirit in a performance-based environment, consistently reaching out to potential customers
  • Energized team by sharing competitive insights, fostering a high-achievement culture
  • Answered questions about store policies and addressed customer concerns
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Mentored new team members on sales software system operation
  • Processed refunds and exchanges in accordance with company policy

Sales Manager

Launch Car Wash
04.2021 - 08.2023
  • Spearheaded a dynamic sales team, focusing on enhancing customer satisfaction and experience
  • Implemented weekly coaching and role-playing sessions, improving team's sales performance and resilience
  • Exemplified leadership, successfully resolving customer complaints and deescalating conflicts
  • Achieved and maintained a high conversion rate, surpassing set targets
  • Boosted team's performance through innovative sales strategies, leading to improved customer experience
  • Eager to leverage analytical skills to drive projects and exceed expectations
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
  • Resolved customer issues quickly to close deals and boost client satisfaction
  • Implemented systems and procedures to increase sales
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.

Warehouse Worker

Party Perfect Linen & Event Rentals
01.2024 - 07.2024
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Performed general housekeeping and cleaning tasks
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Checked packages and merchandise for damage and notified vendors
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Consistently lifted materials weighing as much as 100 pounds
  • Operated moving truck safely to deliver items to destination without nicks or scratches
  • Maintained clean, orderly work environment free of hazards
  • Loaded and unloaded materials onto and off of trucks for fast shipment
  • Moved furniture and boxes using utility dolly and truck ramp

Education

High School Diploma -

Victory Christian School
05.2021

Skills

  • Conflict resolution
  • Relationship building
  • Analytical thinking
  • Continuous improvement
  • Customer satisfaction
  • Sales performance
  • Customer engagement
  • Conversion rate optimization
  • Team building
  • Problem-solving
  • Communication skills
  • Order Preparation

Hobbies and Interests

I enjoy playing golf on the weekends and engaging friendly sports like pickle ball.

References

  • Jaden Hook, Launch Car Wash, jadenhook@launchcarwash.com, +1 918 924 6018
  • Caleb Fowler, E3, calebfowler@gmail.com, +1 918 734 9358

Interests

My interest consistent of sports such as friendly pickle ball and playing golf at the collegiate level

Timeline

Outside Sales Representative

Outside Inc
07.2024 - Current

Warehouse Worker

Party Perfect Linen & Event Rentals
01.2024 - 07.2024

Sales Representative

E3
08.2023 - 01.2024

Sales Manager

Launch Car Wash
04.2021 - 08.2023

High School Diploma -

Victory Christian School

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Mason Hill