Mason Jones
Iola,KS
Summary
Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic planning, while reducing waste by implementing efficient inventory practices. Committed to fostering a positive work environment and developing staff through mentorship and clear communication.
Overview
8
8
years of professional experience
Work History
Manager
Taco Bell
03.2025 - Current
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on service excellence and operational efficiency.
- Managed inventory levels, reducing waste through effective stock management practices.
- Implemented new procedures to enhance speed of service during peak hours.
- Coordinated team schedules to optimize labor costs while maintaining staffing levels.
- Fostered a positive work environment through conflict resolution and team-building initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Sealer
Orizon Aerostructures
01.2023 - 12.2023
- Operated sealing machinery to apply protective coatings on aerospace components
- Ensured compliance with safety standards during sealing operations
- Collaborated with quality assurance teams to inspect finished products for defects
- Trained new employees on proper sealing techniques and equipment usage
- Maintained accurate records of materials used and production outputs
- Reduced waste by reusing or recycling materials whenever possible during the sealing process.
- Collaborated with team members to streamline the sealing process, reducing overall production time.
- Ensured product integrity by conducting thorough inspections of sealed items before packaging.
Asset Protection Associate
Walmart
02.2020 - 05.2022
- Monitored store premises to deter theft and ensure safety protocols were followed.
- Conducted routine inspections to identify potential security risks and vulnerabilities.
- Assisted in training new associates on asset protection procedures and loss prevention strategies.
- Collaborated with management to implement effective loss prevention initiatives and policies.
- Investigated incidents of theft, documenting findings for future reference and analysis.
- Maintained accurate records of inventory discrepancies, contributing to overall shrink reduction efforts.
- Utilized surveillance systems to monitor activities and gather evidence for investigations.
- Provided support during emergency situations, ensuring compliance with safety regulations and protocols.
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Wrote reports for internal and external crime, burglary, or theft.
Service
Russell Stovers
06.2017 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma - Diploma
Iola High Schiil
Iola, KS05.2008
Skills
- Customer service
- Team leadership
- Time management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Staff development
- Policy implementation
- Conflict resolution
- Workforce management
- Clear communication
- Safety procedures
- Work prioritization
- Effective communication
- Attention to detail
- Positive attitude
- Adaptability and flexibility
- Problem-solving
- Excellent communication
- Organizational skills
- Team development
- Active listening
- Professional and courteous
Timeline
Manager
Taco Bell
03.2025 - Current
Sealer
Orizon Aerostructures
01.2023 - 12.2023
Asset Protection Associate
Walmart
02.2020 - 05.2022
Service
Russell Stovers
06.2017 - 02.2020
High School Diploma - Diploma
Iola High Schiil