Summary
Overview
Work History
Education
Skills
Eagle Scout
Timeline
Generic

Mason Justus

Gilbert,AZ

Summary

Dynamic support worker with proven leadership skills at American Furniture Warehouse, adept at enhancing team efficiency and fostering a positive work environment. Skilled in critical thinking and communication, I excel in organizing work loads and developing staff, ensuring operational success and safety in fast-paced settings.

Overview

10
10
years of professional experience

Work History

Support Worker

Dillard's
11.2022 - Current
  • Maintain cleanliness of store, provide sales associates with any assistance they may need along with customers
  • . Unload new merchandise, as well as prep new merchandise to be put out for customers.
  • Process online orders for customers to be picked up by Fedex/USPS. Lock down the building at the end of each business day.

Outside Guest Service

We-Ko-Pa Golf Club
05.2021 - 07.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Prepare both courses for the arrival of each days guests.
  • Provide golf carts for each arriving guest and taking their belongings for them to get them ready.
  • Clean guests clubs after each round of golf and refresh their carts if needed.
  • Supervise the course to ensure healthy experiences for each golfer throughout the day
  • Handle the foot traffic of 250+ golfers on each course throughout a day

Pulling Supervisor

American Furniture Warehouse Co
11.2015 - 07.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Managed anywhere from 15-60 lift operators throughout the day, making sure product was delivered to storage locations or to customers vehicles accurately and safely.

Receiving Associate

Lowe's
11.2018 - 05.2020
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Busser/Expeditor

Rancho De Tia Rosa
09.2016 - 10.2018
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

High School Diploma -

Highland High School
Gilbert, AZ
05-2011

Skills

  • Relationship building
  • Troubleshooting
  • Life skills development
  • Critical thinking
  • Verbal and written communication
  • Skill development
  • Conflict resolution
  • Attention to detail
  • Punctual
  • Quick learner
  • Leadership Skills

Eagle Scout

During my youth and teenage years I worked with the scouts and obtained many merit badges and skills from First Aid to Rifle shooting to Navigating through the woods. After earning all of those I was given to opportunity to choose an Eagle Scout project. For my project that worked closely with an organization called Save the Family. We cleaned out multiple apartments and refurnished and fixed them up to provide families that were in need with a better place to live until they could get back on their feet. It was a very enjoyable experience to be able to help multiple famlies.

Timeline

Support Worker

Dillard's
11.2022 - Current

Outside Guest Service

We-Ko-Pa Golf Club
05.2021 - 07.2022

Receiving Associate

Lowe's
11.2018 - 05.2020

Busser/Expeditor

Rancho De Tia Rosa
09.2016 - 10.2018

Pulling Supervisor

American Furniture Warehouse Co
11.2015 - 07.2020

High School Diploma -

Highland High School

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Mason Justus