Summary
Work History
Education
Skills
Timeline
Generic

Mason Keena

Dalton,GA

Summary

High-energy worker skilled at welcoming guests, maintaining entrances and talking to guests and do what is needed to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive work environment.

Work History

Restaurant Waiter

Oishii Asian Fusion
Clarkesville, TENNESSEE
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Greeted customers, provided menus and answered questions about menu items.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Promptly reported any maintenance issues concerning kitchen equipment or dining areas.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Education

High School Diploma -

Ombudsmen
LaFayette, GA
01-2025

Skills

  • Takes orders
  • Guest engagement
  • Food service delivery
  • Complaint resolution
  • Customer service
  • Cash handling
  • Service quality
  • Work ethic

Timeline

Restaurant Waiter

Oishii Asian Fusion

High School Diploma -

Ombudsmen
Mason Keena