Mason Kern
Gilbert,AZ
Summary
Experienced and young district sales manager bringing a several-year career dedicated to the transformation and revitalization of territory sales through exceptional sales and personal skills. Proven skills in customer service, manufacturing, and sales generation. I am a problem-solver with a customer first approach and both the skill and fortitude to meet the challenges of dynamic, competitive environments. Articulate communicator experienced in offering customers value and personalized support with optimal business solutions.
Overview
13
13
years of professional experience
Work History
Southwest District Sales Manager
Behlen Building Systems
Columbus, NE
05.2017 - Current
- Recruited and developed customer base from ground up in the following locations: Arizona, New Mexico, and Las Vegas
- Developed and implemented strategies to increase market share and profitability of the district.
- Worked with contractors directly to by reviewing drawings and offering value engineering aspects to generate designs ready to quote and sell with use of MBS and estimating team
- Work with customer's directly to generate contracts, establish payment plans and credit terms, and set delivery schedules
- Generated a territory that accumulates 6-10 million in sales annually.
- Act as customers first contact as customer service after job delivers, performed jobsite visits and resolved any issues they had with materials
Manufacturing Supervisor
SBC Building Systems
Ambridge , PA
09.2014 - 12.2016
- Lived in Monterrey, MX as manufacturing supervisor for SBC Building Systems during joint venture with company P.I.E. in Monterrey
- Part of the team that established P.I.E. accreditation for IAS AC 472
- Supervised a team of 30+ employees in the manufacturing area.
- Developed standard operating procedures for the manufacturing process.
- Worked closely with vendors and suppliers to ensure timely delivery of raw materials needed for production.
- Maintained accurate records related to production activities such as costs, output levels, inventory levels.
- Planned, coordinated, and monitored daily operations of the manufacturing department.
- Monitored production performance and ensured quality standards were met.
- Inspected finished products for defects before they were shipped out to customers.
Customer Service Representative
SBC Building Systems
Ambridge , PA
10.2011 - 07.2014
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Learned to read and interpret architectural and structural drawings
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
Education
Bachelor of Science - Industrial Management
Georgia Southern University
Statesboro, GA05-2011
Skills
- Sales territory management
- Customer Relationship Management
- Order Management
- Interpreting architectural and structural drawings
- Excel, MBS, Powerpoint, Word
- Customer Service
- New Business Development
- History of understanding manufacturing process
Accomplishments
2019, 2022-2023- Behlen Personal award for selling over yearly budget
2023- Behlen Summit award for having top 5 customer in sales with BFL
2024- On track to recieve personal award and also top 5 builder with Cambridge Companies
Timeline
Southwest District Sales Manager
Behlen Building Systems
05.2017 - Current
Manufacturing Supervisor
SBC Building Systems
09.2014 - 12.2016
Customer Service Representative
SBC Building Systems
10.2011 - 07.2014
Bachelor of Science - Industrial Management
Georgia Southern University