Mason Koch
Louisville,KY
Summary
Versatile professional with extensive experience in multiple sectors, recognized for exceptional problem-solving and client engagement skills. Committed to process improvement, resulting in enhanced operational efficiency and quality outcomes. History of surpassing expectations and generating repeat business opportunities.
Overview
11
11
years of professional experience
Work History
OSP Design Engineer II
Charter Spectrum
Louisville, KY
05.2023 - Current
- Edited live designs for telecommunication industry using ACAD, enhancing project precision.
- Streamlined design processes, achieving increased efficiency and expedited project completion.
- Leveraged industry knowledge to develop innovative messaging that realized design concepts.
OSP Design Engineer II
Rainbow Design Services
07.2021 - 05.2023
- Managed multiple design projects, ensuring timely delivery within budget constraints.
- Developed innovative design concepts to enhance brand recognition and customer engagement.
- Produced high-quality mockups for client approval, reducing time on later revisions.
- Presented creative solutions to client challenges, increasing client satisfaction and repeat business opportunities.
Natural Stone Restoration Craftsmans
Marblelife of Cincinnati
Cincinnati, Ohio
09.2020 - 01.2023
- Increased client referrals through exceptional attention to detail and commitment to exceeding expectations.
- Spearheaded creative problem-solving initiatives that resulted in innovative solutions for complex design challenges.
- Established reputation for precision workmanship by consistently producing superior quality products that exceeded client expectations.
- Ensured long-lasting customer relationships through exceptional communication skills that fostered trust between craftsman and client.
Warehouse Manager
The Tile Shop
Louisville, KY
01.2015 - 09.2020
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Education
High School Diploma -
Ballard High School
Louisville, KY06-2014
Some College (No Degree) - Communications
Jefferson Community And Technical College
Louisville, KYSkills
- Attention to detail and quality control
- Technical proficiency
- Team collaboration
- Customer relationship management
- Multitasking and organization
- Pressure resilience
- Analytical skills
- Problem-solving
Timeline
OSP Design Engineer II
Charter Spectrum
05.2023 - Current
OSP Design Engineer II
Rainbow Design Services
07.2021 - 05.2023
Natural Stone Restoration Craftsmans
Marblelife of Cincinnati
09.2020 - 01.2023
Warehouse Manager
The Tile Shop
01.2015 - 09.2020
High School Diploma -
Ballard High School
Some College (No Degree) - Communications
Jefferson Community And Technical College