Mason Lindsey
Amanda,OH
Summary
Skilled automotive technician with extensive experience in electrical and mechanical systems for various vehicle models. Expertise in ticket preparation, supply organization, and quality assurance. Strong capabilities in customer relations, documentation, and team leadership while ensuring compliance with government regulations on automobile safety.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Ford Senior Master Technician
Ricart Automotive
Amanda, OH
05.2018 - Current
- Diagnosed complex vehicle issues using advanced diagnostic tools and equipment.
- Led a team of technicians to ensure efficient repair workflows and customer satisfaction.
- Trained junior technicians on best practices and safety protocols in automotive service.
- Collaborated with service advisors to accurately assess customer needs and expectations.
- Conducted quality control inspections to maintain high standards of service excellence.
- Resolved customer complaints by providing expert technical advice and support solutions.
- Provided technical advice to customers regarding maintenance requirements for optimal performance of their vehicles.
- Created detailed estimates for customers outlining cost associated with proposed repairs.
- Scheduled regular training sessions for junior technicians in order to enhance their technical knowledge base.
- Completed repairs according to up-to-date specifications and standards.
- Attended various seminars related to advances in automotive technology in order to stay current on industry trends.
- Investigated customer complaints to determine root cause and developed repair solutions for a wide variety of vehicle malfunctions.
- Ensured that shop area was kept clean and organized at all times following established health and safety protocols.
- Replaced worn components with new parts such as brakes, cylinders, alternators, spark plugs, belts, hoses and filters.
- Conducted preventative maintenance services such as oil changes, brake system repairs, engine tune-ups, cooling system flushes, and air filter replacements.
- Performed troubleshooting and diagnosis of complex mechanical, electrical, and hydraulic systems on heavy-duty vehicles using specialized diagnostic equipment.
- Repaired diesel engines including fuel injection systems, turbochargers, exhaust systems, and starting and charging systems.
- Performed road tests after completion of repairs in order to verify accuracy of work performed.
- Utilized computer technology to access manufacturer specifications for the purpose of completing repairs efficiently.
- Assisted junior technicians in diagnosing problems by providing guidance on proper use of tools and equipment.
- Analyzed warranty claims data to identify common issues affecting certain vehicle models.
- Maintained accurate records of all work performed including parts used and labor hours expended.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Monitored shop equipment to maintain safe working condition.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Hand selected students from FCC and ECC for the apprenticeship program in our fleet & commercial service department.
- Worked with Tom Chance of FCC and Trippier of ECC on student selections for the industry
Education
Amanda-Clearcreek Highschool
Amanda, OHAutomotive Technology
Eastland-Fairfield Career And Technical Schools
Carroll, OH 08.2017 - 06.2019
Some College (No Degree) - Automotive Ford ASSET
Columbus State Community College
Columbus, Ohio, OHSkills
- Hands on Training
- Basic and Advanced automotive Theory and Operation
- Electrical troubleshooting
- Advanced Diagnostics
- Elite communication Skills
Languages
English
Full Professional
Spanish
Limited
Certification
Ford Senior Master Technician.
Automatic Transmission Specialist.
Mentor Technician for Students.
Preferred Tech by Management.
Affiliations
- Gardening, Growing and canning healthy food
- Livestock Management
- Equine Management and Horseback riding
- Competitive 3-D archery
- Classic Automotive restoration for personal leisure
References
References available upon request.
Timeline
Ford Senior Master Technician
Ricart Automotive
05.2018 - Current
Automotive Technology
Eastland-Fairfield Career And Technical Schools
08.2017 - 06.2019
Amanda-Clearcreek Highschool
Some College (No Degree) - Automotive Ford ASSET
Columbus State Community College