Mason Maez

Dishwasher/Line Cook/Server/Manager

The Rock Restaurant and Bar

02.2017 - 09.2024

Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Followed supervisor instructions to complete tasks on time.
Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Answered customers' questions, recommended items, and recorded order information.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assisted in training new servers, sharing best practices for excellent customer service.
Facilitated team-oriented environment, contributing to positive working atmosphere.

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