Mason Maez
Aurora,OR
Summary
At The Rock Restaurant and Bar, I excelled in roles from Dishwasher to Manager, showcasing strong work ethic and leadership. My adeptness in ensuring cleanliness and safety, coupled with exceptional customer service, significantly enhanced dining experiences. I led teams to adapt and thrive, even in high-stress situations, demonstrating both hard and soft skills critical to hospitality success.
Overview
8
8
years of professional experience
Work History
Dishwasher/Line Cook/Server/Manager
The Rock Restaurant and Bar
02.2017 - 09.2024
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Followed supervisor instructions to complete tasks on time.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Facilitated team-oriented environment, contributing to positive working atmosphere.
Education
High School Diploma -
Eaglecrest
Centennial, CO05-2015
Skills
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Safety awareness
- Stress Tolerance
- Customer service excellence
- Organizational strengths
- Interactive communication skills
- Quality Control
- Team Leadership
- Staff Management
Languages
Spanish
Professional Working
Timeline
Dishwasher/Line Cook/Server/Manager
The Rock Restaurant and Bar
02.2017 - 09.2024
High School Diploma -
Eaglecrest
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