Overview
Work History
Education
Skills
Timeline
Generic

Mason Malone

Bridgeport,WV

Overview

2
2
years of professional experience

Work History

Concessions Manager

Bridgeport Country Club
Bridgeport, West Virginia
05.2024 - 09.2024
  • Developed and implemented effective procedures for inventory control and stock rotation.
  • Ensured that all food safety regulations were followed at all times.
  • Supervised a team of concession staff to ensure efficient operations.
  • Provided customer service support in resolving customer complaints or issues.
  • Conducted regular meetings with staff members to discuss operational concerns or changes.
  • Trained new employees on proper sanitation practices, product knowledge, customer service techniques.
  • Coached staff members on providing exceptional customer service experiences.
  • Scheduled employees according to staffing needs while ensuring labor costs are within budget.
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Assisted staff by serving food and beverages or bussing tables.
  • Explained goals and expectations required of trainees.
  • Coached staff on strategies to enhance performance and improve customer relations.

Food Preparation Worker

Bridgeport Country Club
Bridgep, WV
09.2022 - 12.2024
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Operated large-volume cooking equipment such as grills, deep fat fryers or griddles.
  • Labeled containers with identifying information like date prepared and expiration dates.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Responded quickly to any requests from wait staff or management.
  • Performed additional tasks assigned by chef or supervisor.
  • Maintained cleanliness of floors in the kitchen area throughout shift.
  • Set up banquet tables with appropriate tableware prior to events.
  • Disposed of leftover food following health code guidelines.
  • Assisted in unloading delivery trucks containing food supplies.
  • Inspected deliveries for freshness and quality standards prior to stocking shelves.
  • Worked in fast-paced, ever-changing environment.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
  • Prepared and cooked food items according to recipes, menus and supervisor's instructions.
  • Followed recipes and customer requests to prepare meals.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.
  • Acquired new skills to support team and further accommodate customer needs.
  • Cut, sliced, and diced vegetables and fruits for meal prep.
  • Assisted in the inventory management of kitchen supplies and food items.
  • Helped in receiving and organizing food delivery supplies.
  • Coordinated with kitchen staff to ensure timely food preparation.
  • Managed the disposal of kitchen waste and recycling.
  • Packaged and labeled prepared foods for storage or sale.

Education

Master of Science - Sports Psychology

California University of Pennsylvania
California, PA
12-2024

Master of Science - Psychology

Fairmont State University
Fairmont, WV
11-2020

Skills

  • Team contribution
  • Works well with others
  • Helps people
  • Empathic
  • Problem Solving Abilities
  • Good Communication Skills
  • Active Listener

Timeline

Concessions Manager

Bridgeport Country Club
05.2024 - 09.2024

Food Preparation Worker

Bridgeport Country Club
09.2022 - 12.2024

Master of Science - Sports Psychology

California University of Pennsylvania

Master of Science - Psychology

Fairmont State University

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Mason Malone