Mason Mcallister
Silverhill
Summary
Motivated and dependable team member with strong communication and customer service skills. Known for a positive attitude, adaptability, and eagerness to learn. Committed to creating a welcoming environment, resolving problems efficiently, and continuously seeking opportunities to learn and grow.
Overview
4
4
years of professional experience
Work History
Diagnostic Technician
Premier Medical Group
06.2025 - Current
Barista
Starbucks
06.2024 - 07.2025
- Prepare and serve handcrafted beverages and food items with precision and attention to detail.
- Deliver excellent customer service in a fast-paced environment.
- Maintain cleanliness and organization of workstations and café area.
- Operate POS system, process transactions, and handle cash accurately.
- Collaborate with team members to ensure smooth store operations.
- Follow health, safety, and food handling standards consistently.
- Provide excellent customer service by engaging with guests and ensuring satisfaction with every order.
Retail Sales Associate
The Grand Hotel Golf Resort & Spa
02.2024 - 06.2024
- Greeted and assisted customers, increasing satisfaction and retention.
- Maintained product knowledge to inform customers of promotions and return policies.
- Designed in store displays, and floral arrangements.
- Operated POS system and handled cash and card transactions.
- Trained new employees and upheld cleanliness and organization standards.
- Conducted inventory checks and assisted with stock management.
- Trained new employees and supported opening and closing procedures.
Hostess/Receptionist
Chianti Grill
08.2022 - 01.2023
- Managed reservations and takeout orders by phone with professionalism and accuracy.
- Answered customer inquiries and provided information wait times, specials, and restaurant policies.
- Organized front-of-house area to maintain a welcoming and efficient environment.
- Supported event setup and coordinated for large parties.
- Supported team with opening/closing duties.
Team Member
Chick-fil-A
05.2021 - 08.2022
- Delivered friendly customer service in a fast-paced environment.
- Ensured food freshness and cleanliness of the workspace.
- Assisted with training new staff and maintaining store organization.
Education
HIGH SCHOOL DIPLOMA - undefined
Robertsdale High School
01.2024
Skills
- Friendly, attentive service with strong interpersonal skills
- Clear phone etiquette and active listening
- Experience handling customer inquiries and complaints
- Collaborative team player with leadership potential
- Trained and supported new employees
- Adaptable and dependable under pressure
- Maintains a clean, professional, and organized workspace
- Ensures store displays and backroom areas are tidy and functional
- Strong attention to detail and task prioritization
Timeline
Diagnostic Technician
Premier Medical Group
06.2025 - Current
Barista
Starbucks
06.2024 - 07.2025
Retail Sales Associate
The Grand Hotel Golf Resort & Spa
02.2024 - 06.2024
Hostess/Receptionist
Chianti Grill
08.2022 - 01.2023
Team Member
Chick-fil-A
05.2021 - 08.2022
HIGH SCHOOL DIPLOMA - undefined
Robertsdale High School
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