Mason McDonald
Keller,TX
Summary
Results-oriented HR professional looking to leverage skills in statistical analysis, leadership, and adaptability to accomplish evolving business objectives. Known for designing and implementing efficient processes and taking a proactive approach to problem-solving.
Overview
4
4
years of professional experience
Work History
HR Generalist
Coaching Services International, LLC.
05.2022 - 03.2023
- Drafted and implemented a comprehensive employee handbook, including state-specific addendums.
- Implemented and oversaw the disciplinary action process and employee relations.
- Created and implemented a performance assessment process to enhance employee evaluations.
- Drafted internal and external communications for executive leadership.
- Developed an Employee Development Program to support staff growth.
- Advised management on best practices for contractor management, including ICA updates.
- Oversaw mandatory and voluntary data collection processes, from pre-employment requirements to surveys.
- Managed benefits administration to ensure seamless employee experience.
- Provided guidance to management on employee and contractor-related issues.
- Collaborated with leadership to align HR initiatives with organizational goals.
HR Specialist
At Home
04.2021 - 03.2022
- Improved reporting, tracking, and field training, resulting in a 90% increase in I-9 compliance.
- Served as the primary contact for HR inquiries, handling topics such as benefits, payroll, HRIS requests, and formal DHS investigations for a staff of 12,000.
- Developed calculators and training materials, including audits and multiple regression analysis, to educate team and leaders on the impact of data on decision-making.
- Established a system for tracking employee inquiries to anticipate future staffing needs and identify areas for training or improvement.
- Created and delivered training materials for field leadership teams on employment law practices, including distinctions between Employees vs. Contractors and regulations for Employing Minors.
- Managed a diverse range of HR inquiries, ensuring accurate and timely responses to complex issues.
- Utilized data-driven insights to enhance decision-making processes across HR operations.
- Coordinated with leadership to ensure compliance with employment laws and regulations.
- Facilitated the development of HR training programs to bridge knowledge gaps.
- Analyzed inquiry trends to improve HR service delivery and operational efficiency.
HR Coordinator
OneShare Health, LLC
06.2019 - 01.2021
- Conducted new hire orientations and gathered feedback from new hires to suggest improvements to the training process.
- Assisted in new employee onboarding, including IT and device setup.
- Expanded the employee tracking system by creating independently-updating compliance metrics, turnover, and forecasting data.
- Drafted company-wide communications on behalf of the Director of Human Resources and CHRO.
- Developed and implemented a program in the Contact Center to enhance employee engagement and identify high-potential talent.
- Served as the primary contact for Human Resources inquiries, including benefits administration and policy questions.
- Provided guidance on leaves of absence and personal advice to employees.
- Mentored managers and newly-promoted supervisors on best business practices.
- Advised on employee relations issues to improve workplace dynamics.
- Recommended process enhancements based on employee feedback and industry standards.
- Collaborated with leadership to align HR strategies with organizational goals.
Education
Bachelor of Arts - Applied Mathematics
Southern New Hampshire University
05.2025
BBA - Human Resources Management
Oklahoma State University
05.2020
Skills
- Data Analysis
- Problem Solving
- Communication
- Microsoft Excel
- Presentation Skills
- Statistical Analysis
Timeline
HR Generalist
Coaching Services International, LLC.
05.2022 - 03.2023
HR Specialist
At Home
04.2021 - 03.2022
HR Coordinator
OneShare Health, LLC
06.2019 - 01.2021
BBA - Human Resources Management
Oklahoma State University
Bachelor of Arts - Applied Mathematics
Southern New Hampshire University
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