Summary

Overview

Work History

Education

Skills

Timeline

Mason McGown

Orlando,FL

Summary

Business Management Major at the University of Central Florida with over 4 years of costumer service and leadership experience. Successfully able to work along individuals to achieve company objectives, with excellent problem solving skills. Experienced in both retail and sales positions.

Overview

years of professional experience

Work History

Disney Cast Member

Walt Disney World

07.2022 - Current

Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.

Sales Floor Leader

Buckle

06.2023 - 01.2024

Helped plan sales goals with my store manager and demonstrate ownership of the store's sales performance (Sales, Average sale, Business builders, Denim)
Boosted sales performance by implementing effective floor strategies and improving visual merchandising.
Increased customer satisfaction through efficient staff training, resulting in enhanced product knowledge and service skills.

Assistant Leasing Manager

Eastgate Apartments

05.2021 - 07.2022

Increased tenant satisfaction by addressing concerns promptly and efficiently.
Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement.
Assisted in the leasing process for successful occupancy rates and revenue growth.

Shift Manager/Assistant Manager

Subway Sandwich Artist

01.2019 - 07.2022

Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Promoted a positive work environment through open communication and constructive feedback.

Teacher's Assistant

West Sabine High School

08.2020 - 06.2021

Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted lead teachers with lesson plan creation and materials development .