Mason McNamara
Vienna,MO
Summary
Focused on providing professional service and support to every office visitor or every call. Diligent about excellent customer service, time management and attention to detail. Positive nature with excellent people skills. Several years of hands-on experience answering phone calls, scheduling reservations and directing guests and or taking care of guests needs. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to employees and customers.
Overview
3
3
years of professional experience
Work History
Receptionist
Boiling Spring Campground
Dixon, MO
05.2022 - Current
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Collated, bound and stored computer-generated reports.
- Greeted visitors entering establishment with a smile and in a timely manner, making them feel welcome.
- Transmitted information or documents to customers through email.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Developed and maintained a filing system for essential documents on the computer.
- Communicate with guests via email, frequently prepare reports, and work schedules.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed reservations.
- Managed company database and ensured the accuracy of contact information.
Sever
Cracker Barrell Old Country Store
Saint Robert, MO
07.2021 - Current
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Made sure each guest was content with their food and service.
Education
High School Diploma -
Maries R-1
Vienna, MO05-2022
Skills
- High-energy attitude
- Customer Service Focused
- Typing proficiency
- Multi-Task Management
- Time Management
- Problem Solving
- Attention to Detail
- Flexibility/Reliability
- Proficient with Microsoft Office software
Timeline
Receptionist
Boiling Spring Campground
05.2022 - Current
Sever
Cracker Barrell Old Country Store
07.2021 - Current
High School Diploma -
Maries R-1
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