Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Driver
FedEx
Nashville, TN
Supervisor
UPS
Charleston, WV
2021 - Current
Identified needs of customers promptly and efficiently.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Coordinated employee schedules according to shift changes and availability.
Implemented strategies to take advantage of new opportunities.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Maintained positive working relationship with fellow staff and management.
Coached staff members to develop long-term career goals.
Complied with company policies, objectives and communication goals.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Understood and followed oral and written directions.
Auto Body Technician
Mike Johnson's Collision Center
Hickory, NC
2019 - 2021
Performed preliminary inspection of vehicles to determine extent of damage.
Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Disassembled and reassembled vehicle components as necessary during repairs.
Maintained records of all repairs performed on each vehicle including time spent on each job.
Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
Organized and maintained work areas free of potential hazards.
Ensured that all safety protocols were followed at all times while working on customer vehicles.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.