Mason Moss
Sugar Land,TX
Summary
Detail-oriented and dynamic professional with five years of experience in high-volume bartending at The Rouxpour and additional experience in catering at Briscoe Manor. Known for providing exceptional customer service with a positive attitude, creating an inviting and energetic atmosphere for guests. Skilled in managing large-scale events, providing top-tier customer service, and driving sales through customer engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Assistant Event Coordinator
Briscoe Manor
Richmond, TX
02.2022 - 12.2024
- Provide bartending and catering services for large-scale events, frequently serving 300+ guests at weddings, galas, and social gatherings.
- Ensured seamless execution of events by coordinating with event planners and catering teams.
- Delivered exceptional customer service in high-pressure environments, maintaining professionalism and efficiency.
- Assisted in event setup and breakdown, ensuring smooth operations from start to finish.
Bartender/Server
The Rouxpour Restaurant & Bar - Sugar Land
Sugar Land, TX
10.2019 - 12.2024
- Managed a high-volume bar, at times serving 100+ guests per shift while maintaining exceptional service quality.
- Cultivated strong relationships with guests, enhancing customer retention and satisfaction.
- Created and promoted signature cocktails, boosting sales and guest engagement.
- Trained new staff on service standards, POS systems, and efficiency techniques.
- Mastered various menus and daily specials for effective dish recommendations.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
George Ranch High School
Richmond, TX06-2017
Skills
- Customer engagement and relationship building
- Memorization of individual orders and preferences
- Sales and upselling strategies
- High-volume service and multitasking
- General knowledge of drink recipes, liquor, beer, event coordinating, and execution and wine
- Event coordinating and execution
- Conflict resolution and problem-solving
- Proficient in Fine Dining Service Techniques
Certification
- TABC certified
- TX Food Handler Certificate
Timeline
Bartender/Assistant Event Coordinator
Briscoe Manor
02.2022 - 12.2024
Bartender/Server
The Rouxpour Restaurant & Bar - Sugar Land
10.2019 - 12.2024
High School Diploma -
George Ranch High School
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