Mason Neste
Albert Lea,MN
Summary
Versatile professional with extensive experience across various fields, demonstrating strong adaptability to new challenges and meticulous attention to detail.
Overview
20
20
years of professional experience
Work History
Warehouse Forklift Operator
Life Fitness
Owatonna, Minnesota
09.2024 - Current
- Operated forklifts to transport materials across the warehouse efficiently.
- Loaded and unloaded shipments following safety protocols and regulations.
- Maintained cleanliness of work areas to promote a safe working environment.
- Collaborated with team members to streamline workflow and enhance productivity.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Staged goods in loading dock area.
- Operated manual pallet jacks to move material around the warehouse.
- Boxed, labeled and added shrink wrapping to items.
- Collaborated with team members to complete tasks efficiently and accurately.
- Completed paperwork related to deliveries including bills of lading, packing slips.
Material Handler
Minnesota Corrugated Box
Albert Lea, Minnesota
04.2021 - 07.2023
- Set up and calibrated machinery for production runs.
- Monitored equipment performance and identified operational issues.
- Collaborated with team members to streamline setup processes.
- Inspected machined parts for conformance with specifications using gauges or other measuring instruments.
- Performed minor repairs on machines when needed.
- Tested completed pieces for accuracy prior to release from shop floor.
Customer Service Representative
Jostens
Owatonna, Minnesota
03.2013 - 02.2021
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on product features and benefits for informed decisions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Security Supervisor
Diamond Jo Casino
Northwood, Iowa
03.2007 - 11.2013
- Conducted regular inspections of casino premises to identify vulnerabilities and risks.
- Coordinated incident response protocols during emergencies or disturbances on-site.
- Trained new security personnel on procedures, policies, and effective communication strategies.
- Collaborated with law enforcement agencies to enhance safety measures within the casino.
- Responded promptly to guest inquiries regarding safety concerns or incidents within the casino.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Led security team and contributed to on-call shifts.
- Recorded required data for incident reports and files.
- Administered first aid and emergency support as needed during incidents.
- Maintained accurate records of security incidents and responses for compliance purposes.
Education
High School Diploma -
Albert Lea Central High
Albert Lea, MN05-1993
Skills
- Forklift operation
- Material handling
- Safety compliance
- Document management
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Customer service
- Problem-solving
- Data entry
- Hand-eye coordination
- Shipment receiving
- Safe forklift operation
- Customer focused
Timeline
Warehouse Forklift Operator
Life Fitness
09.2024 - Current
Material Handler
Minnesota Corrugated Box
04.2021 - 07.2023
Customer Service Representative
Jostens
03.2013 - 02.2021
Security Supervisor
Diamond Jo Casino
03.2007 - 11.2013
High School Diploma -
Albert Lea Central High