Mason Newcomer
Olathe,KS
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking, and prioritization skills. Conversational abilities in any job I do.
Overview
2
2
years of professional experience
Work History
Patient Registration Worker
Overland Park Regional Medical Center
Overland Park, KS
10.2023 - Current
- Interview
- Created new patient accounts and maintained existing account information.
- I provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
- Processed medical records requests from healthcare providers or other authorized entities.
- Responded to inquiries from internal departments such as the admitting office, financial clearance, and clinical staff.
- Monitored the registration process to ensure that all required forms were completed and signed.
- Maintained a secure environment by ensuring that only authorized personnel had access to confidential patient files.
Recovery Co-worker
IKEA
05.2023 - Current
- Price merchandise returns
- Assemble furniture for as-is showroom
- Assist with protecting company assets.
Game Day Operations Staff Member
Sporting Kansas City
Kansas City
05.2022 - Current
- Coordinate and allocate equipment, supplies, and staff for events
- Attend and participate in industry events
- Work on a team to set up and take down all equipment on game days.
Member Specialist
Costco
05.2022 - 01.2023
- Assisted customers with price checks, lifting heavy items, and addressing other inquiries
- Engaged in conversation with customers to understand needs and resolve issues
- Answered member questions about products and services
- Exceptional customer service to promote the company brand.
Club Level Guest Service Representative
Kansas City Chiefs
Kansas City
01.2022
- Welcomed large volume of guests and improved overall customer service
- Managed customer complaints and rectified issues to complete satisfaction
- Arranged special accommodations through genuine, enthusiastic and friendly interactions.
Education
Sports Management
MidAmerica Nazarene University
12.2024
High School Diploma -
Skyline High School
Skills
- Teamwork
- Clear Communication
- Problem-Solving
- Flexibility
- Customer Service
- Compliance Verification
- Office Support
References
References available upon request.
Timeline
Patient Registration Worker
Overland Park Regional Medical Center
10.2023 - Current
Recovery Co-worker
IKEA
05.2023 - Current
Game Day Operations Staff Member
Sporting Kansas City
05.2022 - Current
Member Specialist
Costco
05.2022 - 01.2023
Club Level Guest Service Representative
Kansas City Chiefs
01.2022
Sports Management
MidAmerica Nazarene University
High School Diploma -
Skyline High School