Dynamic hospitality professional with extensive experience at KINS International Buffet, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in menu management and safety protocols, consistently ensuring a positive dining atmosphere while efficiently managing high-volume service.
Overview
4
4
years of professional experience
Work History
Host, Waiter, Food runner, Fryer
KINS International Buffet
San Antonio, Texas
04.2026 - Current
Greeted guests warmly upon arrival and ensured smooth seating.
Coordinated with servers to ensure timely service and guest satisfaction.
Monitored dining area for cleanliness and promptly addressed any issues.
Assisted in training new hosts on procedures and customer service standards.
Provided information about menu items and daily specials to guests.
Handled guest inquiries and resolved complaints with professionalism and care.
Collaborated with team members to maintain a positive dining atmosphere.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Operated fryer equipment to prepare various food items consistently.
Maintained cleanliness of fryer area and surrounding workspaces.
Followed safety protocols while handling hot oil and equipment.
Collaborated with kitchen staff to coordinate food preparation efforts.
Host
Silver star cafe
San Antonio, TX
02.2023 - 10.2023
Welcomed and seated guests, managed reservations and waitlists to optimize dining flow.
Coordinated with servers and kitchen staff during busy periods to minimize wait times and improve guest experience.
Assisted with order taking and payments as needed, maintaining professionalism and accuracy.
Education
Bachelors - General Biology
Texas A&M San Antonio
08-2026
High School Diploma -
Idea Ewing Halsell
San Antonio, Tx
05-2026
Skills
Customer Service
Teamwork & Communication
Time Management
Critical Thinking
Safety Awareness
Cash Handling
Problem Solving
Efficient Work Pace
Customer service
Team collaboration
Time management
Communication skills
Menu management
Awards
Salutatorian of graduating class
Maintained Honor Roll throughout high school
3.95 GPA
Varsity Basketball Team Captain
Community service club hours leader
Participated in varsity track, chess club, and weightlifting