Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mason Olvera

Lambertville,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated Political Science student seeking internship in Legislation and/or Press to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Old Navy
Toledo, OH
05.2021 - 03.2022
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Stocked shelves with merchandise according to company standards.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Inspected purchased items for defects before handing them over to customers.
  • Handled customer complaints in a professional manner.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Crew Member

McDonald's
Lambertville, Michigan
09.2020 - 12.2020
  • Adhered to health department regulations regarding food handling procedures.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Restocked kitchen supplies including food products and utensils.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Arts - Political Science

University of Michigan
Ann Arbor, MI
05-2027

High School Diploma -

Bedford Senior High School
Temperance, MI
06-2023

Skills

  • Money Handling
  • Loss Prevention
  • Customer Service
  • Order Processing
  • Sales Expertise
  • Product Promotions
  • Fitting Room Maintenance

Languages

English
Professional
Spanish
Elementary

Timeline

Retail Sales Associate

Old Navy
05.2021 - 03.2022

Crew Member

McDonald's
09.2020 - 12.2020

Bachelor of Arts - Political Science

University of Michigan

High School Diploma -

Bedford Senior High School

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Mason Olvera