Summary
Overview
Work History
Education
Skills
Timeline
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Mason Paul

West Palm Beach,FL

Summary

10+ Years executive Technical Project Manager with BDM experience, bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation.Experienced in overseeing diverse teams of developers, analysts, and sales professionals engaged in complex eCommerce projects with budgets up to $2,500,000 with companies such as Synchrony Financial, Shinesty, Hitachi, Kate Spade, and Steinway Pianos..

Overview

11
11
years of professional experience

Work History

Head of Operations

Simplistic
New York, NY
05.2024 - Current
  • Created a new SEO digital marketing pillar and grew recurring SEO retainers to $45,000 per month in recurring revenue.
  • Created a new strategy pillar for ongoing retainers and new project builds that resulted in $100,000 per year in new annual revenue for strategic, billable time.
  • Created a new strategic site audit process that delivered strategic value to the clientele in order to build larger strategic backlogs.
  • Focused on strategic hiring in order to meet Simplistic's annual revenue goals, and optimized the team with more quality resources for all departments: development, design, QA, PM, etc.
  • Managed budgets for operations departments and ensured cost-effectiveness.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Ensure Simplistic operated under a delivery schedule for ongoing projects and sprints that accomplished Simplistic's allocation & forecasting needs.

Head of Project Management

Simplistic
New York, NY
04.2023 - 05.2024
  • Created new time-tracking processes to dial in allocation and profitability, utilizing Harvest and custom reporting.
  • Created new Slack processes and organizational documentation processes to better improve internal updates and client updates.
  • Created new strategy procedures to make strategy time a billable resource, which improved retainer and site build profitability by 17%.
  • Created new project planning processes to focus on the correct strategic initiatives, and ensure Simplistic operates with an analytics-first approach.
  • Created new allocation processes to allocate resources properly per their weekly, billable goals.
  • Optimized the existing project management team and evaluated their performance and billable allocation to meet Simplistic's revenue goal of 30+ billable hours per week.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Generated comprehensive documentation including business requirements, scope documents, change requests, user stories, as needed by the team members during various phases of a project's lifecycle.
  • Developed training programs for Project Managers in order to enhance their skillset when it comes to managing complex projects successfully from start till finish.

Associate Director of Project Management

Scoutside
Charleston, NC
03.2022 - 04.2023
  • Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout construction.
  • Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency.
  • Drove continuous improvement of the project delivery process by providing strong leadership.
  • Maintained headless projects with different stacks and a custom subscription function.
  • Established a new SEO planning and structure to meet Google's optimization guidelines.
  • Established new company training practices and processes for newly-acquired employees.
  • Established new sprint structures to maintain companies organization.
  • Managed complex, subscription-driven initiatives and projects.
  • Managed agile monthly CRO campaigns and initiatives to increase client revenue, customer loyalty, and subscriptions.
  • Developed highly effective working relationships with other departments by being a positive and constructive leader.
  • Created team objectives and roles, with specific goals outlined for each individual.
  • Identified needs, and coordinated resource allocation to deliver quality standards on time and within budget.

Senior BDM

1Digital Agency
Philadelphia, PA
02.2016 - 02.2022
  • Monitored all clients, project management, design teams, and marketing teams to ensure objectives were met.
  • Lead problem-solving and conflict-resolution meetings with unhappy clientele.
  • Assessed agreed-upon contracts to outline deliverables, project plans, personnel, and deadlines to achieve the completion deadlines on or before schedule.
  • Increased profitability and revenue by generating $1.2 million in sales annually.
  • Prepared presentations for customers and staff members detailing project scope, progress, and results.
  • Consulted with clients to assess and meet short- and long-term e-commerce functionality and conversion goals.
  • Boosted client retention through high-quality service and follow-through.
  • Maintained ongoing relationships with 1Digital Agency clients in order to consistently improve upon both the UI/UX of e-commerce sites.
  • Maintained client success and scheduling ongoing CRO recommendations, and auditing the best-fit eCommerce platforms to transition to based on needs.
  • Monitored design processes from the conceptual phase through construction.
  • Kept project teams on task with proactive control of budgets, schedules, and scopes.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Managed client digital marketing campaigns and presented weekly data roundups to show positive growth.

Marketing Project Manager

Student Aid Relief Center
San Francisco, CA
01.2015 - 02.2016
  • Wrote and uploaded blog posts and articles to drive traffic to client sites.
  • Devised strategies to correct SEO underperformance and resultantly increase traffic and visibility.
  • Completed in-depth analyses of competitor ad, keyword, bids and landing page activities.
  • Planned, implemented and maintained successful SEO strategies.
  • Worked with management team to oversee and monitor marketing strategy.
  • Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.

Project Manager

Drezzic LLC
Portland, OR
02.2014 - 02.2015
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Produced thorough, accurate and timely reports of project activities.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.

Education

High School Diploma -

Silver State Charter School
Carson City, NV

BigCommerce Training & Enablement Certifications -

BigCommerce Enterprise

Shopify Plus Partner Certification -

Shopify Plus

Google Partner Certifications -

Analytics, Adwords, Shopping, Mobile, Creative

Skills

  • Expertly trained in Shopify Plus, BigCommerce Enterprise, Magento 1x, and Magento 20
  • Headless project implantation
  • Project Management
  • Budget management
  • Project planning
  • Resource Allocation
  • Staff hiring
  • Sprint Planning
  • Strategic business Strategy
  • Backlog building and strategy
  • Time tracking
  • SEO strategy
  • Client relationship management
  • Process improvement
  • Jira
  • Asana
  • Mondaycom

Timeline

Head of Operations

Simplistic
05.2024 - Current

Head of Project Management

Simplistic
04.2023 - 05.2024

Associate Director of Project Management

Scoutside
03.2022 - 04.2023

Senior BDM

1Digital Agency
02.2016 - 02.2022

Marketing Project Manager

Student Aid Relief Center
01.2015 - 02.2016

Project Manager

Drezzic LLC
02.2014 - 02.2015

High School Diploma -

Silver State Charter School

BigCommerce Training & Enablement Certifications -

BigCommerce Enterprise

Shopify Plus Partner Certification -

Shopify Plus

Google Partner Certifications -

Analytics, Adwords, Shopping, Mobile, Creative

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