Summary
Overview
Work History
Education
Skills
Certification
Junior Coaching at Applewood
Refrences
Timeline
AssistantManager

Mason Prosser

Youngstown,OH

Summary

Driven and adept Assistant Manager with a proven track record at Applewood Swim Club, enhancing member experience through effective staff supervision and fostering positive work environments. Excelled in money handling and customer relations, significantly improving service quality. Demonstrates a strong blend of leadership and interpersonal skills, ensuring operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Applewood Swim Club
05.2024 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized environment to enhance the member's experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake from the front desk and processed any signed waivers.

Swim Lessons Instructor

Applewood Swim Club
06.2022 - 07.2024
  • Increased student confidence in the water through positive reinforcement and gradual progression of skills.
  • Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
  • Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
  • Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.

Cashier

Pet Supplies Plus
09.2022 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lifeguard

Applewood Swim Club
06.2021 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Education

High School Diploma -

Boardman High School
Youngstown, OH
06.2024

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Staff Supervision
  • Task Delegation
  • Staff Management

Certification

  • First Aid/CPR Certified

Junior Coaching at Applewood

From 2022-current, I have been helping out the Applewood coaching staff with the coaching of the younger age groups. These swimmers range in age from 6-14 and are all on different levels of the sport. 

Refrences

  • Mary Kay Kuntzman, upper management/lesson advisor - (330)402-4422
  • Carlo Cordon, Head Swim Coach - (330)519-3130
  • Kyle Hippley, Applewood member - (330)519-1730

Timeline

Assistant Manager

Applewood Swim Club
05.2024 - 09.2024

Cashier

Pet Supplies Plus
09.2022 - 05.2024

Swim Lessons Instructor

Applewood Swim Club
06.2022 - 07.2024

Lifeguard

Applewood Swim Club
06.2021 - 09.2023

High School Diploma -

Boardman High School

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Mason Prosser