Mason Randall
Dexter,KS
Summary
Adept Lead Mechanic with a proven track record at Grouse Valley Equipment, LLC, enhancing team productivity by over 30% through expert troubleshooting and efficient workflow management. Skilled in heavy-duty vehicle repair and fostering strong customer relations, excels in delivering high-quality maintenance solutions on small engines and driving significant client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Mechanic
Grouse Valley Equipment, LLC
08.2023 - Current
- Performed routine and scheduled maintenance services.
- Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Improved team productivity through effective delegation of tasks and clear communication among mechanics.
- Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
- Conducted quality inspections of completed work, ensuring all repairs met industry standards and customer satisfaction levels.
- Established strong relationships with suppliers, securing optimal pricing and timely delivery of parts needed for efficient job completion.
- Completed diversified electrical work on automotive and mowing equipment such as servicing and installing batteries and terminals, wiring harnesses, and starters.
- Developed strong working relationships with clients, ensuring open lines of communication and addressing any concerns promptly to maintain trust and satisfaction.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Stayed up-to-date on industry trends and advancements by attending relevant training sessions, workshops, and conferences to enhance personal knowledge continuously.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on Hustler zero turn mowers.
- Analyzed vehicle and mower data using advanced diagnostic equipment.
- Determined schedules and assignments of work activities for 3-member team, considering work priority, availability of equipment and skill of personnel.
Mechanic
Grouse Valley Equipment, LLC
08.2019 - 08.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles and zero turn mowers
- Completed full mower inspections to check for leaks, damage, or other issues of concern.
- Manages 40 to 60 phone calls, walk in customers, and customers with drop offs
Education
High School Diploma -
Dexter High School, Dexter, KS, US
Dexter, KS05.2023
Certificate in Automotive - Automotive Mechanics
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS05.2023
Skills
- Expert Troubleshooting
- Heavy-duty vehicle repair
- Brake Systems
- Preventive maintenance procedures
- Engine repair
- Mechanical Repair
- Electrical Troubleshooting
- Suspension Systems
- Vehicle inspections
- Steering systems
- Computerized Diagnostics
- Fuel systems
- Battery Maintenance
- Hydraulic systems
- Safety Monitoring
- Preventive Maintenance
- Electrical Systems
- AC repair
- Automotive HVAC
- Overseeing garage operations
- Parts management
- Supply Ordering
- Ticket writing
- Willing to Learn
- Hardworking and Dedicated
- Customer Service
- Team Player
- Problem-Solving
- Safety awareness
Certification
- ASE Certified - May 2023
- Kohler Certification Training - May 2024
Timeline
Lead Mechanic
Grouse Valley Equipment, LLC
08.2023 - Current
Mechanic
Grouse Valley Equipment, LLC
08.2019 - 08.2023
High School Diploma -
Dexter High School, Dexter, KS, US
Certificate in Automotive - Automotive Mechanics
Cowley County Community College And Area Vocational-Technical School
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