Mason Roberts
Edmond,OK
Summary
Soon to be college graduate in Occupational Safety at the University of Central Oklahoma. A lot of job experience in many different fields, that all require leadership and customer service skills as well. An ex-College Athlete, who still competes in Muay Thai which has helped develop work-ethic and a competitive nature. Through sports it teaches the ability to work with different people from all kinds of backgrounds as well. Has learned how to adapt to sudden change situations, as well as performing under high pressure in front of an audience. Very coachable, and knows how to accept constructive criticism.
Overview
5
5
years of professional experience
Work History
Lead Mover
Thunder Moving
10.2021 - 06.2022
- Oversaw as many as 2 teams at time with more than 6 total personnel.
- Arranged items at destination according to customer requests and instructions.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Communicated with customers courteously and professionally to drive satisfaction.
- Responsible for driving the truck, and making sure the items were transported safely to the new destination.
- Make sure that the customers understand the liability and insurance paperwork, as well as conduct the payment with them.
Coaching Assistant
Performance Course Oklahoma
06.2020 - 05.2022
- In charge of teaching proper lifting technique to athletes from all backgrounds.
- Worked with a customer base that ranged from young athletes ages 8-12, to High School and College level athletes as well.
- Were required to show them the proper technique and movements in order for them to complete the workouts safely and effectively.
- Developed leadership skills to be able to give constructive criticism to people with different learning styles and skills.
Restaurant Waiter
Showbiz Cinemas
06.2020 - 10.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Ranch Hand
Mitch Sanvig
10.2018 - 08.2020
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Repaired equipment and animal living spaces.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
Sales Associate
GNC Live Well
11.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelors in Occupational Safety - Occupational Safety
University of Central Oklahoma
Edmond, OK08.2024
High School Diploma -
Edmond Memorial High School
Edmond, OK05.2019
Skills
- Safety Compliance Awareness
- Customer Service Excellence
- Multitasking Abilities
- Through Sports (Football; Muay Thai): Developed skills to perform under pressure, and in front of a crowd Also learned the importance of hard work, and how you cannot be successful without it
- Decision Making Abilities
- Team Leadership Abilities
- Effective Communication
- Attention to Detail
- Adaptable Nature
Timeline
Lead Mover
Thunder Moving
10.2021 - 06.2022
Coaching Assistant
Performance Course Oklahoma
06.2020 - 05.2022
Restaurant Waiter
Showbiz Cinemas
06.2020 - 10.2021
Ranch Hand
Mitch Sanvig
10.2018 - 08.2020
Sales Associate
GNC Live Well
11.2017 - 08.2019
Bachelors in Occupational Safety - Occupational Safety
University of Central Oklahoma
High School Diploma -
Edmond Memorial High School