Mason Rothgeb
Roanoke,IL
Summary
Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Personal Care Worker
Grandma
Roanoke, Illinois
07.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patients with self-administered medications.
Detailer
Roanoke Motors Inc.
Roanoke, IL
12.2019 - 10.2020
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Washed cars and trucks daily for auto dealership.
- Operated hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Shined vehicle windows and windshields to remove water spots.
Sales Associate
CUTCO
Peoria, IL
06.2019 - 11.2019
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories and merchandise care.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
Cook
Michael's Italian Feast
Eureka, IL
10.2018 - 12.2018
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Prepared food items in compliance with recipes and portioning control guidelines.
Crew Member
McDonald's
Metamora, IL
08.2017 - 10.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service and sales techniques.
- Kept food preparation area, equipment and utensils clean and sanitary.
Education
Associate of Science - Atmospheric Sciences And Meteorology
08.2019 - 05.2021
High School Diploma -
08.2015 - 05.2019
- Completed AP course in [CHEMISTRY]
- Extracurricular Activities: [BASEBALL]
- Honor Roll [SEMESTER 1, 2018]
Skills
Relationship building
Exceptional customer service
Excellent people skills
Team Building
Google Workspace
Timeline
Personal Care Worker - Grandma
07.2021 - Current
Detailer - Roanoke Motors Inc.
12.2019 - 10.2020
Illinois Central College - Associate of Science, Atmospheric Sciences And Meteorology
08.2019 - 05.2021
Sales Associate - CUTCO
06.2019 - 11.2019
Cook - Michael's Italian Feast
10.2018 - 12.2018
Crew Member - McDonald's
08.2017 - 10.2018
Roanoke-Benson High School - High School Diploma,
08.2015 - 05.2019