Mason Roy
Calera,AL
Summary
Accomplished professional with a proven track record at Central State Bank, adept in money handling and customer relationship development. Excelled in managing high-volume transactions and ensuring customer satisfaction through effective communication and banking software proficiency. Demonstrated exceptional professionalism and courtesy, significantly enhancing client trust and financial security.
Always striving to learn more and be more efficient in some way. Believes that any challenge can and will be overcome with the right mindset. Always searching for a way to positively impact the world.
Overview
4
4
years of professional experience
Work History
Bank Teller
Central State Bank
06.2022 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
FOH Team Member
Chick-fil-A
10.2022 - 05.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Ranch Hand
Phillip Kelce
02.2022 - 07.2022
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Pool Attendant
Waterford
04.2021 - 08.2021
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Education
Jemison High School
Jemison, ALSkills
- Professionalism and Courtesy
- Money Handling
- Customer relationship development
- Banking Software Familiarity
- Listening and Comprehension
- Sales and Cross-Selling
- Customer Needs Assessment
- Customer Relationship Management (CRM)
- Stress Tolerance
- Fraud Detection Abilities
- Financial product knowledge
- Software Proficiency
References
- Kayla Rogers +1 (205) 974-8851
- Christy Higgins +1 (205) 283-9095
- Holly Holmes +1 (334) 797-0525
- Holly Porter +1 (205) 245-3918
Timeline
FOH Team Member
Chick-fil-A
10.2022 - 05.2023
Bank Teller
Central State Bank
06.2022 - Current
Ranch Hand
Phillip Kelce
02.2022 - 07.2022
Pool Attendant
Waterford
04.2021 - 08.2021
Jemison High School
Similar Profiles
Alyssa MillerAlyssa Miller
Branch Manager at Central State BankBranch Manager at Central State Bank
Kasie ThrashKasie Thrash
Customer Solutions Representative at Central State BankCustomer Solutions Representative at Central State Bank
Andrew FolkmannAndrew Folkmann
Personal Banker at Central State BankPersonal Banker at Central State Bank
Caralynn FeltonCaralynn Felton
Engineman 3rd Class at United States Navy, UnitEngineman 3rd Class at United States Navy, Unit
CHARLA HALLCHARLA HALL
Dispatch Coordinator at Universal Freight SystemsDispatch Coordinator at Universal Freight Systems