Summary
Overview
Work History
Education
Skills
Projects
Certification
Accomplishments
Work Availability
Timeline
Mason Satterfield

Mason Satterfield

Dallas

Summary

Dynamic Senior Associate at Infosys with expertise in Pega PRPC and strong communication skills. Proven track record in optimizing BPM processes and enhancing system architecture. As a Software Engineer at Revature, successfully implemented strategies that improved equipment performance, showcasing a commitment to excellence and innovation in technology solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Associate

Infosys
Richardson
06.2022 - Current
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered phones and routed voicemails to respective employees.
  • Received and distributed mail, letters and packages.
  • Maintained positive working relationship with fellow staff and management.

Software Engineer

Revature
Reston
04.2022 - 06.2022
  • Employed integrated development environments (IDEs).
  • Monitored equipment function to verify conformance with specifications.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.

Education

Bachelor of Science - Computer Science And Engineering Technology

University of Toledo, Toledo, OH
05-2021

Skills

  • Pega PRPC
  • Java
  • BPM processes
  • System Architecture
  • SQL
  • Communication Skills

Projects

NextGen Turing Project | Senior Pega Developer | Mar. 2024 - Present

Utilizing Pega Customer Decision Hub to enhance personalized offers

  • Acted as Subject Matter Expert (SME) in the redevelopment and strategic migration of NBX legacy application strategies to the new NBXD platform, ensuring optimal use of Pega OOTB features.
  • Engineered end-to-end customer qualification and response capture flows, enabling real-time offer display and feedback integration within the UI.
  • Designed and implemented scalable solutions using Pega activities, data transforms, and REST integrations to retrieve external customer data, populate clipboard pages, and inform decision strategies.
  • Diagnosed and resolved high-priority production defects under tight deadlines, maintaining system performance, integrity, and end-user satisfaction.

EPIC Upgrade Project | Junior Pega Developer | Jan. 2023 - Nov. 2023

Supported card claims systems during Pega 7 to Pega 8 migration.

  • Migrated legacy standard and advanced agents to Pega 8’s Queue Processors and Job Schedules, enhancing performance, scalability, and maintainability.
  • Refactored REST integrations by leveraging Data Pages to streamline service calls and improve data accessibility across layers.
  • Troubleshot and validated user interface and backend logic using Live UI and Tracer tools, ensuring flows, actions, and screen elements met business expectations post-upgrade.
  • Modified and enhanced UI components including Navigation, Sections, Harnesses, and Flow Actions to align with updated claims workflows and usability standards.

Certification

  • Certified Decisioning Consultant (CDC) 8.7
  • Certified System Architect (CSA) 8.7

Accomplishments

  • Dean's List Spring 2019
  • Dean's List Fall 2019
  • Dean's List Spring 2020
  • Dean's List Fall 2020

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Associate - Infosys
06.2022 - Current
Software Engineer - Revature
04.2022 - 06.2022
University of Toledo - Bachelor of Science, Computer Science And Engineering Technology

Similar Profiles

CREATE PROFILE