Mason Sebastian
Tulsa
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
QuikTrip
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
General Contractor
T-Town Construction
03.2021 - 06.2024
- Managed project schedules, budgets, and quality control measures to ensure overall project success and client satisfaction
- Identified and addressed potential project risks and delays through proactive problem-solving and effective communication with stakeholders
- Implemented cost-saving strategies and efficiencies to optimize project profitability while maintaining high standards of craftsmanship
- Coordinate and manage subcontractors, vendors, and suppliers to ensure quality workmanship and materials
- Implement and enforce all safety protocols and procedures to maintain a safe work environment for all workers on site.
Server Assistant
Bull in the Alley
04.2018 - 02.2021
- Clearing and setting up tables in a timely manner to ensure a smooth dining experience for guests
- Assisting servers with delivering food and drinks to tables efficiently and accurately
- Providing excellent customer service by promptly addressing any requests or needs of guests
- Collaborating with the kitchen staff to ensure orders are prepared and delivered promptly
- Maintaining cleanliness and organization in the dining area to create a pleasant atmosphere for guests.
Education
Associates in Liberal Arts and Sciences -
Tulsa Community College
Tulsa, OK12.2024
Skills
- Project management
- Budget management
- Quality control
- Risk management
- Cost-saving strategies
- Subcontractor coordination
- Safety protocols
- Customer service
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
Timeline
Assistant Manager
QuikTrip
06.2024 - Current
General Contractor
T-Town Construction
03.2021 - 06.2024
Server Assistant
Bull in the Alley
04.2018 - 02.2021
Associates in Liberal Arts and Sciences -
Tulsa Community College
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