Summary
Overview
Work History
Education
Skills
Timeline
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Mason Singer

Brooklyn,NY

Summary

Self-motivated worker recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.

Overview

4
4
years of professional experience

Work History

Head Server and Social Media Manager

Batavia's Original Pizzeria
Batavia, NY
03.2021 - 05.2024
  • Facilitated restaurant operations by training workers in food preparation, money handling, and cleaning roles.
  • Proficiently handled a high volume of table turnover, managing approximately 20-30 tables per shift.
  • Managed large-scale events such as wedding rehearsal dinners, graduation parties, and family gatherings with attendance often surpassing 40 guests without assistance.
  • Ensured smooth operations and demonstrated multitasking abilities to efficiently support all staff
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Demonstrated excellent customer service abilities by establishing and maintaining positive connections with guests, leading to the development of numerous long-term customers.
  • Resolve and investigate complaints regarding service, food quality and accommodations.
  • Managed social media accounts by updating content regularly.
  • Provided guidance to cooks on dish arrangement for optimal visual effect during food service and photo sessions.

Barista

The Coffee Press
Batavia, NY
03.2023 - 08.2023
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Collected payments and provided accurate change.

Restaurant Busser and Hostest

Tully's Good Times
Batavia, NY
01.2020 - 08.2022
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Swept, mopped and removed debris from dining room floors.
  • Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
  • Stocked cabinets or serving areas with condiments and refill condiment containers.
  • Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.

Education

Fashion Merchandising Associates - Fashion Design

Genesee Community College
Batavia, NY
12-2025

Skills

  • Processing payments
  • Team leadership and supervision
  • Workforce Management
  • Mentorship
  • Skills Assessment
  • Employee engagement
  • Product Knowledge
  • Training
  • Food safety understanding
  • Photo and Video Editing
  • Critical Thinking
  • Problem-Solving

Timeline

Barista

The Coffee Press
03.2023 - 08.2023

Head Server and Social Media Manager

Batavia's Original Pizzeria
03.2021 - 05.2024

Restaurant Busser and Hostest

Tully's Good Times
01.2020 - 08.2022

Fashion Merchandising Associates - Fashion Design

Genesee Community College

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Mason Singer