Mason Slayden
Kansas City,MO
Summary
Results-driven Internal Sales Manager known for highly productive and efficient task completion. Skilled in strategic sales planning, customer relationship management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless sales operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Internal Sales Manager
O'Reilly Auto Parts
Kansas City, Missouri
01.2025 - Current
- Analyzed customer feedback to improve service delivery and product offerings.
- Utilized CRM software to track sales activities and customer interactions.
- Conducted regular team meetings to align goals and share updates.
- Fostered relationships with key clients to enhance account management efforts.
- Researched market trends to identify new sales opportunities and strategies.
- Managed inventory levels using specialized software to ensure accuracy.
- Conducted regular audits to maintain stock organization and integrity.
- Assisted in training new staff on inventory management procedures and tools.
- Monitored product expiration dates and coordinated timely rotations of stock.
- Coordinated inventory, stocking and ordering.
- Performed scheduled inventory counts and supply audits.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Maintained accurate and up-to-date inventory records.
- Investigated discrepancies between physical count and computer records.
- Entered information into system to update status reports.
- Organized regular cycle counts to identify any potential issues early on.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
Store Manager
O'reilly Auto Part's
Kansas City, Missouri
06.2022 - Current
- Managed daily operations to ensure efficient store functionality.
- Trained and supervised team members on customer service best practices.
- Maintained inventory accuracy through regular stock checks and management systems.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Oversaw cash handling procedures to ensure compliance with company policies.
- Resolved customer inquiries and complaints to promote satisfaction and loyalty.
- Coordinated staff schedules to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Park Hill South
Riverside, MO05-2023
Skills
- Customer relationship management
- Inventory management
- Problem solving
- Effective communication
- Staff training
- Data analysis
- Time management
- Strategic planning
- Task prioritization
- Teamwork
- Shipping and receiving oversight
- Communication skills
- Verbal and written communication
- Problem-solving abilities
- Self motivation
Timeline
Internal Sales Manager
O'Reilly Auto Parts
01.2025 - Current
Store Manager
O'reilly Auto Part's
06.2022 - Current
High School Diploma -
Park Hill South