Mason Smith
Hawthorne,CA
Summary
I am a very dedicated, and hardworking individual. Who works well with others, but my first priority and most advantageous traits are leadership, and my ability to complete tasks under pressure. Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver- Seasonal
Happy Travels Delivery Service
Torrance, CA
09.2023 - 12.2023
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Monitored fuel level throughout shift and refueled when necessary.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Home Theater Installation Agent
Geek Squad - Best Buy
Hawthorne, CA
11.2021 - 08.2023
- Delivered exceptional customer service support to clients through both phone and email channels.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Achieved sales targets by effectively upselling supplementary products and services.
Load Builder/ Heavy Laborer
Mission Linen and Uniform Service
Morro Bay, CA
01.2020 - 03.2020
- Assembling load carts for each drivers route
- Loading mats, linens, uniforms, and cleaning supplies by order of weight and importance
- Arranging completed loads across the loading dock so as to ease the drivers loading time
- Communicating with the drivers to understand how the drivers returned from their daily routes, and what special order items needed to be added to each route
- Assembling a comprehensive list of do's and do not's for each route to easily be able to train the next load builder
- Assisting around the plant in clean up of product and organization when my loads had been finished being built.
Samsung Experience Expert
Best Buy
San Luis Obispo, CA
06.2019 - 12.2019
- Build relationships with retail customers, while providing them with relevant and memorable product demonstration
- Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics
- Maintain a high level of product knowledge within new technology, advanced experience zone product and across the Samsung ecosystem
- Maintain department's merchandising and readiness to service customers throughout the day.
Appliance/ Car Electronics/Gaming Team Lead
Best Buy
San Luis Obispo, CA
07.2018 - 06.2019
- Supervise 5-10 employees
- Provide daily guidance to employees, facilitate employee training
- Require partnership with senior management to counsel and train employees
- This role is responsible for both individual and team Appliance sales, margin, and requires extensive sales experience primarily in appliance sale
- Know to call vendors with specific technical questions to answer for customers
- Follow up with customers, answer questions for customers, designers and contractors.
Sales Representative
Best Buy
San Luis Obispo, CA
04.2017 - 07.2018
- Assisting customers with locating merchandise
- Operating the cash register as needed throughout your shift
- Up-selling additional warranty protection and other store offers
- Maintain current knowledge of new technological trends for whatever work area I might be in
- Answer any questions customers may have about potential purchases.
Merchandising Manager
Dollar Tree
ObispoObispoObispoMorro Bay, CA
12.2015 - 09.2016
- Assist the Store Manager in planning and implementing monthly Sales Planners
- Assist the Store Manager in maintaining stockroom organization
- Able to perform all opening and closing procedures in the absence of the Store Manage
- Assist Store Manager in the management of freight flow
- Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
Line monitor/Packer
Purdue Farms
Petaluma, CA
05.2014 - 10.2015
- Mark and label containers, container tags, or products, using marking tools
- Measure, weigh, and count products and materials
- Monitor packaging condition, checking for any defects
- Fitting and placing chicken pieces in product trays, discarding any defective product
- Stacking and transporting large quantities of packaged product for distribution.
Education
Studying kinesiology -
Cuesta college
12.2014
High School Diploma -
Visalia Charter Independent Study
09.2012
Personal Training Certificate - Personal Training/Nutrition Coaching
National Academy Of Sports Medicine
OnlineSkills
- Ability to Work Under Pressure
- Communication
- Decision Making
- Time Management
- Leadership Agile and Strong
- Project Scheduling
- Cargo Handling
- GPS Navigation
- Installation planning
- System Design
- Customer relations skills
- Staff Training and Development
Affiliations
- Bodybuilding
- Raising two Amazing Kids
- Coaching and training individuals to meet health goals
Certification
- CPR/AED certification, Given 12/14/2023
References
References available upon request.
Timeline
Delivery Driver- Seasonal
Happy Travels Delivery Service
09.2023 - 12.2023
Home Theater Installation Agent
Geek Squad - Best Buy
11.2021 - 08.2023
Load Builder/ Heavy Laborer
Mission Linen and Uniform Service
01.2020 - 03.2020
Samsung Experience Expert
Best Buy
06.2019 - 12.2019
Appliance/ Car Electronics/Gaming Team Lead
Best Buy
07.2018 - 06.2019
Sales Representative
Best Buy
04.2017 - 07.2018
Merchandising Manager
Dollar Tree
12.2015 - 09.2016
Line monitor/Packer
Purdue Farms
05.2014 - 10.2015
Studying kinesiology -
Cuesta college
High School Diploma -
Visalia Charter Independent Study
Personal Training Certificate - Personal Training/Nutrition Coaching
National Academy Of Sports Medicine
- CPR/AED certification, Given 12/14/2023
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