Friendly and compassionate professional with a strong track record of creating positive experiences through empathy, active listening, and effective problem-solving. Known for building strong relationships with clients and team members, resolving challenges with patience and care, and maintaining a calm, solutions-focused mindset under pressure. Naturally kind and approachable, with a genuine passion for helping others, creating welcoming environments, and going the extra mile to make people feel heard and supported. Thrives in collaborative settings and brings a steady, thoughtful presence to any team.