Summary
Work History
Education
Skills
Timeline
Generic

Mason Sparks

Knoxville

Summary

Dynamic and results-driven professional with experience at Longhorn Steakhouse, excelling in customer service and team coordination. Proven ability to thrive under pressure while managing customers. Strong communication skills and adept at handling customer inquiries, ensuring satisfaction and efficient service delivery. Being a team captain in sports has made me a strong communicator and in my school or growing up I was always someone to look up to and people found it easy to talk too. With both my parents being successful in sales, as I’ve worked under them a little, I’ve watched how they handle sales and learned so much. My drive, people skills, and being willing to talk to anyone at any point makes me a great salesman.

Work History

Host

Longhorn Steakhouse
Knoxville, TN
2025 - 2026
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed reservation system to optimize table turnover and guest flow.
  • Coordinated with team members to ensure efficient service delivery.
  • Maintained cleanliness and organization of host area for a welcoming environment.
  • Assisted in training new hosts on procedures and customer service standards.
  • Supported promotional events by managing guest seating arrangements efficiently.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.

Drive-Thru Cashier

Taco Bell
Knoxville, TN
2024 - 2024
  • Processed customer orders efficiently using point-of-sale system.
  • Assisted customers with menu selections and special requests.
  • Maintained cleanliness and organization of drive-thru area.
  • Handled cash transactions accurately and securely.

Education

High School Diploma - Business Management

ETSU
Johnson City, TN

Skills

- communication

- drive

- work best in under pressure

- people skills and being able to tell people’s moods

- talkative

- leader

Team coordination

Service delivery

Customer inquiries

Timeline

Host

Longhorn Steakhouse
2025 - 2026

Drive-Thru Cashier

Taco Bell
2024 - 2024

High School Diploma - Business Management

ETSU
Mason Sparks