Mason Swanson
Summary
I am an accomplished Program/Project Management professional with over a decade of experience leading diverse organizations, from small public sector entities to sprawling enterprises, on transformative IT journeys. I am now eagerly seeking an opportunity to contribute my skills and knowledge to an organization that embodies exceptional talent and fosters a vibrant and positive culture. My goal is to drive success and innovation within an organization that values excellence in project management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Project Manager Lead
SADA Systems
01.2022 - 04.2023
- Led and mentored the Google Cloud Platform (GCP) Data Engineering & Analytics PMO team, ensuring access to development resources and achievement of annual performance goals.
- Provided Stakeholder Management and led processes for clients to conceptualize and develop tailored programs that met their requirements within the GCP ecosystem.
- Collaborated with PMO and SADA leadership to define and meet team objectives.
- Managed hiring processes across the PMO department.
- Coordinated with Resource Management to allocate team members to projects effectively.
- Oversaw the creation, review, and modification of Statements of Work and other pre-sales documents.
- Directed program initiatives for GCP Data Engineering & Analytics.
- Maintained responsibilities inherent to the Senior Project Manager role.
Senior Project Manager
SADA Systems
03.2020 - 12.2021
- Oversaw end-to-end operations of customer Cloud deployments, including change management, deployment, and daily project management activities.
- Ensured successful delivery of Cloud projects, products, and programs, both in Waterfall and Agile methodologies, meeting customer requirements.
- Reported project status, issues, risks, decisions, and change requests to the PMO.
- Assumed Profit and Loss (P&L) responsibility for projects, managing scope, change orders, customer satisfaction, and communication.
- Provided leadership to project teams, engineers, and change managers, fostering motivation and accountability.
- Managed project scope and cost changes, implementing effective change management processes to maintain project alignment.
- Collaborated with sales and executive teams to define project requirements and clarify customer engagement needs.
- Led estimation efforts, working closely with engineers and change managers.
- Managed customer expectations throughout the Cloud delivery process.
- Conducted workshops to gather project requirements and user feedback.
- Contributed to the development of detailed project specifications.
- Utilized project management applications to create project timelines, assign tasks, track progress, and demonstrate project control to customers.
- Created comprehensive documentation outlining processes and procedures for customers.
- Facilitated effective communication of technical and business requirements among engineers, programmers, designers, and customers.
- Collaborated directly with Cloud Service Providers and customers to facilitate project planning and ensure project success.
Cloud Engagement Manager
Cloudreach
04.2018 - 03.2020
- Delivered Project and Program Management services for Cloud-based solutions, ensuring successful customer outcomes.
- Collaborated closely with Cloud Service Providers (GCP, AWS, and Azure) to design infrastructure, application modernization, and data analytics solutions for clients.
- Contributed to the development and improvement of Service Management processes for customers.
- Managed the entire lifecycle of Cloudreach customer engagements, from inception to delivery.
- Provided expert consultation to Cloudreach customers in Cloud Project and Program Management, emphasizing delivery excellence and best practices.
- Led and managed Cloudreach's internal initiatives from conception to implementation.
- Spearheaded comprehensive risk, assumption, dependency, issue, change, account, and escalation management.
- Implemented cost management strategies, with a keen focus on the commercial impact of project delivery.
Principal Project Manager
Masonyx Consulting Services
05.2017 - 03.2018
- Led IT infrastructure design and refresh projects for small businesses in the Dallas, TX area, serving as both Project Manager and Architect.
- Coordinated implementation efforts with leading technology providers, including Microsoft, Apple, Amazon, Google, Box, and ClearPointe solutions.
- Educated customers on IT best practices, industry trends, and maintenance to enhance their technology efficiency.
- Designed and implemented a comprehensive service management process for all IT services within customers' businesses, ensuring streamlined operations and service quality.
- Developed and maintained IT budget forecasts to project future expenses based on the growth of customers' businesses, enabling proactive financial planning.
Cloud Project Manager
Textron
08.2014 - 05.2017
- Led and served as a Subject Matter Expert for Microsoft Azure and AWS infrastructure migration projects.
- Successfully managed the deployment of 12 Microsoft StorSimple hybrid-cloud tiered SAN array storage appliances as a Project Manager and Subject Matter Expert.
- Oversaw the migration from an out-of-state service provider hosted data center to a local, company-owned data center, playing a dual role as Project Manager and Subject Matter Expert.
- Managed the rollout of Microsoft Project 2016 as a Project Manager.
- Orchestrated the VMAX refresh project as a Project Manager.
- Automated Textron's Cloud management and deployment processes, enhancing operational efficiency.
- Documented, automated, and promoted the use of IaaS and PaaS within Cloud environments, optimizing resources.
- Collaborated with prominent vendors including Microsoft, EMC, Dell, CSC, and j2 to demonstrate cutting-edge technology and provide valuable product feedback.
- Played a crucial role in architectural decisions for future storage system implementations, contributing to innovation, competitive advantage, and operational optimization.
- Designed and implemented new support processes, defining roles and responsibilities for service owners, support desk, and third-party involvement.
Business Systems Analyst
NCR Corporation
04.2014 - 08.2014
- Managed projects for enhancing hospitality Point-of-Sale (POS) systems, ensuring successful implementation of new features and functionalities.
- Mapped out detailed project plans and requirements for improving hospitality POS systems, aligning with business objectives.
- Diligently tracked defects and issues within hospitality POS systems, driving timely resolutions and improvements.
- Edited and updated existing product design documents to align with current specifications and project requirements.
- Processed and transformed client requests into actionable design and development tasks for future product enhancements.
- Deconstructed complex high-level information into easily understandable details, facilitating effective communication and project execution.
Education
BBA - Decision Sciences
University of North Texas
Denton, TXSkills
- Project Management
- Program Management
- Product Management
- Professional Services
- Change Management
- Cloud Governance and Excellence
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
- Microsoft Azure
- Agile and Waterfall Methodologies
- Certified ScrumMaster (CSM)
- Leadership and Mentoring
- Profit and Loss (P&L) Management
- Resource Allocation
- Customer Success
- Stakeholder Management
- Partner Management
- Risk Assessment
- Management Partner Management
- Service Management
- Cost Management
- Vendor Management
- Project Specification Development
- Technical and Business Communication
- Infrastructure Modernization
- Application Modernization
- Service Delivery Excellence
- Data Visualization and Reporting
Certification
- CSM (Certified ScrumMaster)
- ITIL Service Transition Certification
- ITIL v3 Foundations Certification
Timeline
Senior Project Manager Lead
SADA Systems
01.2022 - 04.2023
Senior Project Manager
SADA Systems
03.2020 - 12.2021
Cloud Engagement Manager
Cloudreach
04.2018 - 03.2020
Principal Project Manager
Masonyx Consulting Services
05.2017 - 03.2018
Cloud Project Manager
Textron
08.2014 - 05.2017
Business Systems Analyst
NCR Corporation
04.2014 - 08.2014
BBA - Decision Sciences
University of North Texas
Similar Profiles
Gokul SGokul S
Cloud Infrastructure Engineer at SADA SystemsCloud Infrastructure Engineer at SADA Systems
Surya AshokSurya Ashok
Regional Program Manager at SADA SystemsRegional Program Manager at SADA Systems
Tyrell WalkerTyrell Walker
Executive Business Partner at SADA SystemsExecutive Business Partner at SADA Systems
Karim HannaKarim Hanna
East Region Google Customer Engineering Manager at SADA SystemsEast Region Google Customer Engineering Manager at SADA Systems
Carlington HewittCarlington Hewitt
Senior Project Manager, •Lead Project Manager at OPTUMSenior Project Manager, •Lead Project Manager at OPTUM