Mason Teller
Clearwater
Summary
Results-driven professional with proven track record in overseeing on-site operations and maintaining project quality. Known for fostering collaboration and adapting to changing needs, ensuring team reliability and success. Proficient in project management and safety protocols, bringing strong focus on achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Site Supervisor
Pennine Security Solutions
01.2025 - Current
- Monitored surveillance equipment to identify suspicious activities and behaviors.
- Prepared detailed reports on security incidents and activities for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Performed routine maintenance checks on security equipment to ensure functionality and readiness.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
Front Office Assistant
Skyway Memorial Gardens
08.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
- Ensured confidentiality and security of sensitive information through diligent record-keeping and data entry.
Handyman
Self Employed
08.2023 - 08.2024
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Performed routine inspections by identifying areas needing repair and maintenance.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Performed basic landscaping tasks, such as mowing, gardening, pulling weeds, and watering lawns.
- Assembled and installed new furniture for client's living room to improve comfort and functionality.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Pet Sitter
Friendly Paws of Tampa Bay
05.2015 - 08.2024
- Cared for pets by providing food, water, and companionship during visits.
- Administered medications and treatments as directed by pet owners.
- Monitored pet behavior and health, reporting any concerns to owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Lawn Specialist
TruGreen
01.2024 - 04.2024
- Navigate customer routes by use of a GPS navigation system
- Promoted a healthy outdoor living space for clients by controlling weeds, pests, diseases effectively.
- Ensured safety compliance by implementing proper procedures when handling chemicals or operating machinery.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Asst. Site Supervisor/Manager's Asst.
NetPark, Tampa Bay/Allied Universal Security
10.2022 - 10.2023
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Managed a team of 10+ security personnel, ensuring consistent adherence to policies and procedures.
- Collaborated with local law enforcement, fostering strong relationships for seamless cooperation during emergencies.
- Liaised with external vendors and service providers to ensure timely delivery of necessary equipment or system upgrades.
- Provided regular updates on site security status to upper management, allowing for informed decision-making regarding resource allocation and policy changes.
- Reduced incidents of trespassing by conducting regular security audits and identifying vulnerabilities.
- Kept team compliant with security protocols and appearance standards.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
Security Screener
BayCare Health Systems
02.2023 - 07.2023
- Authorized and monitored departure and entrance of visitors and hospital employees to maintain security of premises.
- Performed pat-down or handheld wand searches of visitors and hospital employees triggering machine alarms to determine items warranting further investigation.
- Assisted people with disabilities or medical conditions, ensuring their needs were met while maintaining security standards.
- Contributed to a positive customer experience, addressing people's concerns and providing clear instructions during the screening process.
- Supported emergency response efforts, coordinating with law enforcement and other agencies as needed.
- Mitigated potential risks by promptly reporting any suspicious behavior or activities to supervisory staff members.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Coordinated with security personnel throughout facility via 2-way radio device communication, updating colleagues on situations requiring attention or action.
Security Supervisor
Allied Universal Security/Countryside Mall
06.2018 - 10.2022
- Managed a team of 10+ security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Conducted regular audits of security practices to ensure adherence to regulatory guidelines.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
- Developed team schedules to ensure coverage and response readiness for all shifts.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Facilitated ongoing training sessions for staff to keep skills sharp and knowledge current.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Answered in-coming calls from tenants and patrons delivering quality customer care.
- Utilized a Dispatch radio system for efficiency in communication amongst the personnel and the client.
Lead Security Officer
InternationalEP
12.2017 - 01.2020
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
- Reduced risk of theft and vandalism by establishing visible security presence throughout venue.
Overnight Security Officer
The Oaks of Clearwater
02.2018 - 10.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Performed Minor Maintenance
- Covered the phone system after hours.
Overnight Stocker
Neighborhood Walmart
01.2017 - 02.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School -
Palm Harbor University High School
Palm Harbor, FLSkills
- Customer Service
- Data Entry
- Filing
- Operations
- Quality Control
- Phone Work
- Security
- Computer Skills
- Organizational Skills
- Team supervision
- Management
- Scheduling expertise
- Attention to detail
- Effective communication
- Relationship building
Certification
- Class D Security License, April 14, 2026
- CPR/AED Certification
- Florida Driver's License
- First Aid Certification
Timeline
Site Supervisor
Pennine Security Solutions
01.2025 - Current
Front Office Assistant
Skyway Memorial Gardens
08.2024 - Current
Lawn Specialist
TruGreen
01.2024 - 04.2024
Handyman
Self Employed
08.2023 - 08.2024
Security Screener
BayCare Health Systems
02.2023 - 07.2023
Asst. Site Supervisor/Manager's Asst.
NetPark, Tampa Bay/Allied Universal Security
10.2022 - 10.2023
Security Supervisor
Allied Universal Security/Countryside Mall
06.2018 - 10.2022
Overnight Security Officer
The Oaks of Clearwater
02.2018 - 10.2018
Lead Security Officer
InternationalEP
12.2017 - 01.2020
Overnight Stocker
Neighborhood Walmart
01.2017 - 02.2018
Pet Sitter
Friendly Paws of Tampa Bay
05.2015 - 08.2024
- Class D Security License, April 14, 2026
- CPR/AED Certification
- Florida Driver's License
- First Aid Certification
High School -
Palm Harbor University High School
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