Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mason Tyler

Monrovia,CA

Summary

Proficient Theater Operations Specialist focused on maximizing efficiency and delivering exceptional entertainment experiences with a proven track record at Monrovia Unified School District, excelling in vendor management and process improvement. Adept at analyzing customer feedback to enhance satisfaction and implementing strategic solutions. Strong communicator and problem solver, fostering collaboration and student engagement to drive operational success.

Overview

4
4
years of professional experience

Work History

Theater Operations Specialist

Monrovia Unified School District
Monrovia, CA
05.2023 - Current
  • Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
  • Coordinated resources and personnel to complete projects on time and within budget constraints.
  • Drafted communications regarding changes in policy or procedure updates for distribution throughout the organization.
  • Evaluated potential risks associated with proposed changes or modifications before implementation.
  • Identified areas of improvement in current operations systems and implemented changes accordingly.
  • Collaborated with other departments to develop solutions that addressed operational issues across the organization.
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Organized extra-curricular activities to promote team building among students.
  • Integrated technology into the classroom to enhance teaching methods.
  • Established positive relationships with students, parents, colleagues, and community members.
  • Encouraged student participation in class activities and provided feedback on their performance.

Sales Associate

Look Dine-In Cinemas
Monrovia, CA
08.2021 - 05.2023
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in market place.

Education

Associate of Arts - Theater Arts

Pasadena City College
Pasadena, CA
05-2023

Skills

  • Vendor management
  • Project management
  • Risk assessment
  • Process improvement
  • Data analysis
  • Policy drafting
  • Customer service
  • Communication skills
  • Time management
  • Problem solving
  • Logistics management
  • Improvement plans
  • Teamwork
  • Problem-solving abilities
  • Team building
  • Professionalism
  • Instructional design
  • Team collaboration
  • Student engagement

References

References available upon request.

Timeline

Theater Operations Specialist

Monrovia Unified School District
05.2023 - Current

Sales Associate

Look Dine-In Cinemas
08.2021 - 05.2023

Associate of Arts - Theater Arts

Pasadena City College

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