Mason Walker
Fort Collins,Colorado
Summary
Dynamic Computer Science student with a Business minor, poised to graduate from Colorado State University in 2026. Holds an Associate’s Degree in Applied Sciences with a proven track record in project management, software development, and strategic planning. Adept at leading diverse teams and managing complex projects, I excel in data-driven environments and am passionate about applying technological solutions to real-world business challenges, with substantial experience in community program coordination and customer service. I am eager to contribute to and grow within IT management. I am committed to leveraging analytical skills and a robust technical background to drive innovation and operational excellence in a forward-thinking company.
Overview
3
3
years of professional experience
Work History
Program Staff Manager
4-h Youth Development Organization
2023.06 - 2023.07
- Successfully orchestrated over 30 weekly community programs, engaging 2,000+ participants and significantly boosting the organization’s public profile through enhanced community relations.
- Managed diverse teams of 20+ employees; strategically coordinated activities for varied age groups (6-70), achieving over 95% participant satisfaction rate.
- Engineered the planning and execution of 20+ community events with a team, drawing 500+ attendees and boosting local engagement by 10%.
- Maintained safety as a certified CPR and first aid lifeguard by proactively monitoring beach activities and effectively managing emergency responses, ensuring adherence to safety protocols.
Customer Service Manager/Cashier Team Lead
Food Lion Inc
2020.09 - 2022.03
- Actively engaged in a customer service team, efficiently resolving 30+ weekly inquiries, significantly enhancing customer satisfaction levels.
- Successfully managed customer inquiries, complaints, and feedback, utilizing advanced problem-solving and empathetic communication to improve resolution efficiency by 25%.
- Developed and conducted Microsoft Office training sessions (Excel, Word, PowerPoint) for staff, enhancing productivity and competency across store operations.
Education
Bachelor of Science - Computer Science
Colorado State University
Fort Collins, CO05.2026
Associate of Applied Science - General Science
Rappahannock Community College
Warsaw, VA06.2022
Skills
- Programming Languages: Proficient in Python, Java, and C++. Demonstrated ability through class projects and personal initiatives.
- Web Development: Skilled in HTML, CSS, JavaScript, and PHP, with experience designing and implementing responsive websites.
- Data Analysis & Management: Competent in utilizing Microsoft 365 (Excel, PowerPoint, Word) for data manipulation, analysis, and visualization.
- Software Development Practices: Familiar with DevOps principles, software testing, debugging, and system architecture design.
- Leadership & Team Building: Proven ability to lead and motivate teams in academic and volunteer settings, enhancing productivity and engagement.
- Strategic Planning & Project Management: Effective in planning and executing projects, meeting deadlines, and achieving goals.
- Accounting & Financial Analysis: Basic understanding of accounting principles and financial analysis, supporting budget management and decision-making.
- Communication: Excellent written and verbal communication skills, facilitating clear and effective interaction with diverse groups.
Volunteer Experience
Student Fee Review Board
Colorado State University - Fort Collins, CO
- Played a key role in by conducting in-depth analyses of multimillion-dollar budgets, successfully influencing key financial decisions and optimizing fiscal allocations based on comprehensive spending reviews.
Timeline
Program Staff Manager
4-h Youth Development Organization
2023.06 - 2023.07
Customer Service Manager/Cashier Team Lead
Food Lion Inc
2020.09 - 2022.03
Bachelor of Science - Computer Science
Colorado State University
Associate of Applied Science - General Science
Rappahannock Community College
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