Mason Wallace
Clearwater,FL - Florida
Summary
Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. Strives to grow and never wants to be stagnant which results in excellent production in order to continue to move up with in a company.
Overview
11
11
years of professional experience
Work History
Sales Manager
New Wave Energy
11.2023 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Generated sales report to help upper management make effective decisions and sales plans.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Managed and trained an office of 18 reps
Salesman
American Power And Gas
09.2018 - 11.2023
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Created a strong rapport with customers in order to effectively communicate and close the Sale.
- Promoted to a different position with in the company from the level of consistent production.
- Actively listened to the customers concerns in order to reach complete customer satisfactions.
Closing Manager
Protect My Car
05.2022 - 02.2023
- Promoted to closing position after 1 year
- Taking inbound transfers from Sr.Sales advisors
- Handled tough calls and became the last ditch effort to close the deal.
Senior Sales Advisor
Protect My Car
09.2020 - 05.2022
- Taking inbound/outbound calls to prospective customers
- Professionally and effectively address objections and build value of PMC Policies
- Keep detailed notes on prospects file for every call
- Having a one call one close mindset
Regional House Manager
Connections CSP
06.2014 - Current
- Conducted treatment interventions and activities as assigned on the daily schedule, including assisting clients with daily living tasks and social skills, carrying out or assisting with recreational activities, observing and reinforcing behaviors as prescribed by the treatment plan and intervening to resolve conflicts as they arise.
- Provided personal care assistance to residents in the areas of personal grooming, bathing, dressing and undressing, oral hygiene, hair care, shaving, nail care, nutrition and hydration, toileting, housekeeping, and self-administering medications.
- Monitored the well-being and location of all clients assigned to the program, completing all required documentation in the shift log and make notes to clinical record as assigned.
- Ensured the health, safety and well-being of all assigned clients are maintained by adhering to internal health and safety policies and PM 46 regulations. I attend and participate in daily shift reports, staff meetings and training sessions as required by police and/or as assigned.
- Observed and documented any hazardous conditions and health and safety issues as they occur.
- Documented and reported changes in the building conditions and each clients' mental status and physical health, including substances, to the core team.
- Assisted other staff in emergency situations, ensuring that the program coordinator and core team is alerted to the problem and involved in the decision-making process in any unusual event.
- Maintained the continuous alert coverage of the assigned house.
- Carry out emergency procedures including fire safety and first aid.
- Adhere to all internal policies and PM 46 regulations.
- Oversee all in-house problems among staff and clients and am on call 24/7 to attend to any dire situation.
Education
Associate of Applied Science - Human Services
Delaware Technical Community College
Dover07.2018
High School Diploma -
Dover High School
Dover2013
Skills
- Sales Management
- Adept at conflict Resolution
- Creating Urgency
- Complete Sales Cycle from Prospect to Close
- Customer Rapport-Building
Timeline
Sales Manager
New Wave Energy
11.2023 - Current
Closing Manager
Protect My Car
05.2022 - 02.2023
Senior Sales Advisor
Protect My Car
09.2020 - 05.2022
Salesman
American Power And Gas
09.2018 - 11.2023
Regional House Manager
Connections CSP
06.2014 - Current
Associate of Applied Science - Human Services
Delaware Technical Community College
High School Diploma -
Dover High School
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