Mason Wilson
Paso Robles,CA
Summary
In conclusion, I am Capable and knowledgeable about providing top-notch customer service to customers, i am also Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives.
Overview
5
5
years of professional experience
Work History
Logistics Team Member
Harbor Freight
Paso Robles, California
03.2021 - 02.2023
- Greeted customers and answered their questions about product availability, prices, and use.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Stocked shelves with merchandise according to company guidelines.
- Restocked shelves as needed throughout the day.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Assisted with unloading trucks when necessary.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Courtesy Clerk
Oak Hill
Paso Robles, California
01.2018 - 06.2020
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted in unloading trucks containing incoming stock or supplies.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
Education
High School Diploma -
Liberty High School Paso Robles
Paso Robles, CA06-2020
Skills
- Problem-Solving
- Materials Handling
- Stress Management
- Customer Service
Timeline
Logistics Team Member
Harbor Freight
03.2021 - 02.2023
Courtesy Clerk
Oak Hill
01.2018 - 06.2020
High School Diploma -
Liberty High School Paso Robles