Mason Cortlandt Dickinson
Dallas,TX
Summary
Organized and motivated individual who is eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Sentinel Real Estate Corporation
Dallas, TX
07.2021 - 12.2023
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Conducted tours of available apartments, highlighting features and amenities.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
Leasing Consultant
Sparrow Capital Partners
Dallas, TX
12.2017 - 02.2019
- Responsible for leasing a 25-story Downtown Dallas high rise, consisting of 269 apartment homes and 400 residents.
- Actively follow-up with prospects and hot leads.
- Developed an excellent rapport with prospects and residents to expand opportunities for growth.
- Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
Operations Specialist
Apple Inc.
Southlake, TX
08.2015 - 01.2018
- Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
- Elevated customer satisfaction ratings by resolving issues for speedy resolution.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Sales Specialist
Apple Inc.
Southlake, TX
08.2015 - 01.2017
- Processed all sales transactions accurately and in a timely fashion.
- Offered direction and gave constructive feedback to motivate team members.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
Education
Bachelor of Arts - Public Relations
The University of Texas at Arlington
Arlington, TXAssociate of Arts - Core Curriculum
Tarrant County College District
Hurst, TXSkills
- Verbal and written communication
- Highly professional
- Customer Service
- Sales and marketing aptitude
- Issue escalation
- Excellent communicator
Timeline
Leasing Consultant
Sentinel Real Estate Corporation
07.2021 - 12.2023
Leasing Consultant
Sparrow Capital Partners
12.2017 - 02.2019
Operations Specialist
Apple Inc.
08.2015 - 01.2018
Sales Specialist
Apple Inc.
08.2015 - 01.2017
Bachelor of Arts - Public Relations
The University of Texas at Arlington
Associate of Arts - Core Curriculum
Tarrant County College District
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